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Microsoft Dynamics 365 Contact Center Developer
Job Location:
Job Location:
Atlanta, GA - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
20 September 2026 (20 hours ago)
Posted:
Application Deadline:
18 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
At Staffworxs we dont just connect talent we power transformation. Headquartered in Frisco TX with teams in Bengaluru and Hyderabad we combine global reach with deep expertise. Our Digital & Data Analytics practice drives growth and innovation for some of the worlds top brands who continue to retain us as their trusted partner. If youre ready to make an impact youre in the right place.
Job Details:
Job Title: Microsoft Dynamics 365 Contact Center Developer
Location: Atlanta GA (Hybrid 3days onsite)
Duration: 12 months Contract
Job Description:
Key responsibilities
Staffworxs is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees regardless of race color religion gender sexual orientation national origin age disability or veteran status.
Job Details:
Job Title: Microsoft Dynamics 365 Contact Center Developer
Location: Atlanta GA (Hybrid 3days onsite)
Duration: 12 months Contract
Job Description:
Key responsibilities
- Design develop configure and support Microsoft Dynamics 365 Customer Service / Contact Center solutions.
- Develop omnichannel customer-service capabilities across voice chat messaging and digital channels.
- Configure routing queues agent experiences workstreams SLAs and case-management processes.
- Build customizations using Dataverse Power Apps Power Automate JavaScript/TypeScript C#/.NET and APIs.
- Integrate Dynamics 365 with enterprise applications and contact-center platforms.
- Implement automation and AI-assisted customer-service capabilities.
- Develop and maintain integrations using REST APIs web services Azure services or equivalent integration technologies.
- Perform coding unit testing debugging deployment production support and performance optimization.
- Build/support CI/CD and DevOps processes for contact-center applications.
- Collaborate with business product architecture and IT teams to translate requirements into technical solutions.
- Ensure scalability availability security and reliability for customer-facing contact-center systems.
Staffworxs is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees regardless of race color religion gender sexual orientation national origin age disability or veteran status.
Required Experience:
IC
