Microbiology Manager
Lincolnshire, IL - USA
Job Summary
Responsible for the quality and operation of the QC Microbiology department in SGS Life Science Services. The incumbent must be capable of multi-tasking in order to meet the required sample turn around time and client Training SOP for training and training records.
- Provide technical support to clients in relation to Validation / Verification.
- Organize client offsite / onsite meetings as required.
- Assist Sales and Marketing with technical support opportunities.
- Review technical data documents and proposals as required.
- Write protocols technical reports for department and provide customer with quotations for technical work.
- In case of Customer complaints regarding quality perform investigation and revert to customer within one business day. Inform QA Manager and Department head in writing and follow SOPs on investigation and CAPAs.
- Ensure that all client requests for information pertaining to analytical testing are met in a timely and effective manner.
- Provide Administrative Support with appropriate notification of any special requests regarding sample log-in reporting and billing activities.
- Organize departmental or company-wide projects designed to improve the internal efficiency and overall quality of work performed at the laboratory.
- Participate in creating and maintaining an atmosphere of teamwork throughout the laboratory.
- Prepare and revise appropriate quality documentation pertinent to QC Microbiology Department.
Qualifications :
- Bachelor of Science degree in Microbiology or equivalent in experience or training.
- Up to 10 years previous analytical laboratory management experience.
- Through knowledge of microbiology principles plus demonstrated expertise in one or more disciplines of analytical microbiology required
- Ability to lead coordinate workload and manage a department
- Ability to interpret and analyze data. Ability to troubleshoot assay / equipment problems as needed to minimize down time
Additional Information :
Our Benefits
We care about your total well-being and will support you with the following subject to your location and role.
- Health: Medical dental and vision insurance life insurance employee wellness programs
- Wealth: Competitive pay 401(k) with company match (immediate vesting upon enrollment) employee referral program annual bonus target
- Happiness:
- Professional Growth: Online training courses virtual and classroom development experiences tuition reimbursement program
- Work-Life Balance: Paid-time off (vacation sick company holidays floating holidays volunteer time)
SGS is an Equal Opportunity Employer and as such we recruit hire train and promote persons in all job classifications without regard to race color religion sex national origin disability age marital status sexual orientation gender identity or expression genetics status as a protected veteran or any other characteristics protected by law.
To perform this job successfully an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge skills and/or abilities required.
This job description should not be construed as an exhaustive statement of duties responsibilities or requirements but a general description of the job. Nothing contained herein restricts the companys rights to assign or reassign duties and responsibilities to this job at any time.
If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability please call for assistance and leave a message. You will receive a call back. Please note this phone number is not for general employment information but is only for individuals who are experiencing difficulty applying for a position due to a disability.
Remote Work :
No
Employment Type :
Full-time
About Company
We are SGS the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and ... View more