Mental Health Program Manager

• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• 401(k)
• 401(k) matching
• Dental insurance
• Tuition assistance

• Lead with Purpose: Oversee the day-to-day operations and activities of the group living environment ensuring that everything runs smoothly and that residents receive the highest level of care.
• Support Staff Growth: Supervise and provide consultation to staff fostering a team that is compassionate skilled and confident in their roles.
• Be a Mentor for Participants: Work one-on-one with residents to help them achieve personal goals develop skills and maintain their community involvement. Your meaningful interactions will empower residents to reach milestones and gain independence.
• Create Personalized Plans: Collaborate with the clinician to develop person-centered trauma-informed treatment plans that support each residents individual needs and goals.
• Ensure Financial Wellness: Oversee financial assessments and money management plans ensuring that residents receive the support they need to maintain financial stability.
• Keep Everything Running Smoothly: Manage program schedules lead weekly staff meetings and ensure all documentation is completed on time and meets program standards.
• Be There in Critical Moments: Consult with clinical staff during crisis situations and take part in the on-call rotation to provide timely support when its needed most.

• Annual Base Salary: $50079 - $52139 (Based on experience)
• Annual MAP Differential: $4160 (Medication Administration Program certification: $2/hr)
• 56299: For individuals with 5 years of management experience and active MAP certification
  • Base Range: 52139 $2/hr MAP certification differential

• Make a Real Difference: Youll have a direct impact on the lives of residents helping them grow stronger more confident and more independent.
• Collaborate with a Dedicated Team: Youll work with a passionate and supportive team that believes in the power of recovery and personal growth.
• Lead with Compassion: Youll guide both staff and residents through meaningful interactions that build trust foster resilience and create lasting change.
• Witness Transformation: Every day youll see the incredible progress residents make on their journey toward a brighter more hopeful future.
• Professional Growth Opportunities: This role offers continuous learning and growth in a supportive environment where your leadership and skills can shine.

• High school diploma or GED required; Bachelors degree and supervisory/management experience preferred.
• Experience working in the mental health field.
• Valid drivers license for at least six months and a good driving record.
• Excellent communication computer and organizational skills.
• Physical ability to help residents and keep them safe.
• Training in MAP (Medication Administration Program) PABC and/or First Aid is a plus.

• Generous PTO (time-off) package.
• Comprehensive health and dental insurance plans.
• Life insurance and long-term disability insurance.
• 403(b) retirement plan.
• Tuition remission for eligible classes.
• Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance.
• Opportunities for career development and advancement.
• And much more

ServiceNet is a non-profit agency supporting people with mental health challenges developmental disabilities brain injuries homelessness and more. We offer great benefits room to grow and plenty of rewarding opportunities. Wed love for you to join us!

At ServiceNet you will make a real difference. Whether youre working in residential direct care clinical care peer support or other valuable roles youll be part of a compassionate team dedicated to supporting our community.

And with over 3000 employees and over 100 programs across western Massachusetts were confident theres a role thats the right fit for you.