Membership Sales & Services Manager

• 401(k)
• 401(k) matching
• Company parties
• Dental insurance
• Employee discounts
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development
• Vision insurance
• Wellness resources
• Bonus based on performance

• Base pay of $22 hourly
• Bonuses based off of daily monthly and quarterly enrollment goals
• Medical Dental Vision and 401k program with employer matching
• Paid Holidays Paid Time Off and Vacation Days
• Paid training and lifeguard certification
• Free swim lessons for children and siblings
• Culture driven company who practices our core values as much as we practice our swim skills
  
  

• Direct and control daily operations to ensure the school is running according to Goldfish Swim Schools standard operating procedures
• Develop and coach a team that confidently engages students and families identifies needs and creates positive experiences that maintain memberships throughout the year
• Foster a positive team culture by providing coaching clear communication accountability and support creating a workplace that provides fundamental job and life skills for those looking to expand their careers
• Drive membership growth by leading enrollment efforts and maintaining focus on monthly quarterly and annual sales goals
• Monitor and manage team members overseeing sales pipelines lead activity conversion rates and retention opportunities to maximize growth
• Gain high level competency in class bookings scheduling reporting and administrative functions as well as the Goldfish Swim School curriculum swim lesson quality standards and safety standards
• Create and implement a plan of action when quarterly and annual goals are off track
  
  

• Everyone in our building is lifeguard CPR & AED certified and all management team members will also obtain their Certified Pool Operator (CPO) certification
• Our ideal candidate will have 2-4 years of experience in sales membership sales CRM systems lead management or customer follow-up
• We require schedule availability that includes some weekday evenings (until 8:30pm) and at least one weekend (Saturday or Sunday) shift per workweek and the ability to work the same scheduled days every week (Ex. every Monday from 8:30-4:30)
• Our managers must be enthusiastic leaders who have a strong focus on employee engagement as well as the member / customer experience. We want to be a place where employees love to work and where our families feel taken care of and we want to be known for our positive impact in our community.
  
  

You feel it the moment you walk in. Theres more than vibrant colors a tropical theme and happy children. Theres something different something extraordinary. Something truly GOLDEN. Its passion. Not just a passion for kids or a passion for swimmingits a special passion for changing even saving lives by being a part of kids learning to swim.

When you work at Goldfish youre not just an employee. Youre a part of something bigger. Youre making an impact; a splash in the lives of the children in your community. Youre an integral part of a team working together to move forward a mission. Youre also making waves in your future learning life lessons in and out of the pool through mentorship leadership and passion. At Goldfish its more than a job - its an endless pool of possibilities opportunities and life-changing moments!

At Goldfish our core values are at the heart of everything we do and behind every decision that we make. To us these values are more than just words - theyre embraced with purpose in our everyday lives and what allows us to make a splash in our community and in the lives of our members and our team!

We go above and beyond with every detail to create a GOLDEN Experience!

We believe in nurturing a culture that provides WOW! Customer Service

We do the right things make the right decisions and treat people with Integrity Compassion Trust

We meet and exceed expectations so you see Extraordinary Results

We make a big deal about lifes accomplishments by remembering to Celebrate!

Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages benefit programs and terms and conditions of employment which may vary at each Goldfish Swim School location.