MEMBERSHIP COORDINATOR

Do you love providing excellent customer service Do you enjoy working in a fast-paced team oriented environment full of fun and other team members who share the same passion If so we are right for you!EDUCATION: High School Diploma required. Ability to read write speak and follow written and/or oral direction in English at a level sufficient to communicate effectively with clients members guests and co-workers. TRAINING AND EXPERIENCE: High Energy outgoing personality and self-starter. Experience as an administrative assistant is a plus. Good computer skills and customer service background required. Ability to manage multi-line phone & ABILITIES: Working knowledge of basic clerical skills telephone etiquette and office-related equipment. Basic knowledge of accounting and reservation books. Computer proficiency in Microsoft Word Canva Excel Publisher Access and PowerPoint. Ability to retain confidential and sensitive information. JOB SUMMARY: To administratively support the membership staff of the club as well as answer all telephones and direct calls to the appropriate person. Position is the liaison between the members and prospective members employees and managers. Directly supports the Membership Team with New Members projects typing organizing data entry mailing filing and any other duties assigned. Attend and assist with designated member events. Assists with the daily operations of the Administrative Office. PHYSICAL ABILITIES: Must be able to handle stairs throughout the course of the shift. Must be able to sit for several hours at a time. Must be able to lift move and carry 20 pounds. DUTIES AND FUNCTIONS: Be punctual at all times and have reliable be able to work a flexible schedule to include evenings weekends and holidays as must be conservative and in appropriate color proper taste crisp clean and in good repair. Name tag required. Demeanor must be professional and be able to develop and maintain open communication with members the public vendors and fellow be able to interact with Club members in a positive courteous and professional manner in person via e-mail and by multi-line phone system and distribute calls accordingly; number one accurate detailed messages relay phone calls; relay messages to members and special function attendees; respond to Members in a cheerful upbeat reservations for lunch and dinner as well as special Club functions as with our F&B team to enhance the member dining experience by monitoring reservations and taking detailed reservation notesAssist Membership department with mailings and new member with new member processing to include putting new member interests into club computer system along with member Board of Directors PowerPoint presentations with the General Manager and Vice President of MembershipPrint labels and assist with birthday and anniversary monthly special menus and tablescapes for members celebrating occasions in the dining and organize office supply closet order office files in an organized fashion as incoming mail to all departments daily and notify of iStream and processing member checks & payments each morning and sending them to the accounting required member events holiday events for images and membership marketing material for member events and with Membership and Catering to create Banquet Event Orders (BEO) for Member EventsEnsure the reception area is welcoming and presentable at all and maintain the operations of all office equipment. Order and maintain supplies for copy machines. Schedule office equipment maintenance checks as Membership Materials Levels according to Membership reciprocal club files arrange for members to use reciprocal clubs and communicate the Letter of Introduction for member requests to visit Reciprocal new reciprocal clubs to growing list of clubs updating the existing list on a regular visiting members and the Clubs they are visiting from for reciprocal and unaccompanied guest pass any safety hazards follow up that hazard has been corrected and assist with providing a safe work punctual at all times and arrive to work on time be able to work a flexible schedule to include weekends and must be in proper taste crisp clean and in good repair upon entering the property. Demeanor must be professional and with creating menus and buffet labels for Special EventsPerform other jobs that will assist in quality member service as assigned by the Membership Director and/or General Manager as pertaining to Membership and Office above description reflects the general details and principal functions of the position. This is not a description of all the work requirements that may be inherent in the job. Management reserves the right to alter the above requirements at any :Vacation Pay Holiday Pay Sick PayMedical Plans401(k)The River Club is an Equal Opportunity Employer and a Drug-Free Workplace. We provide equal opportunity without regard to race color national origin religion sex age marital status or disability.