Member Services Lead

John Newcombe Country Club located in New Braunfels TX is pleased to announce an excellent career opportunity for a full-time Member Services Lead! We are seeking a driven individual who is eager to learn contribute and grow within a fast-paced hospitality-focused property organization. As part of Troon you will contribute to a global leader in golf and community management.

John Newcombe Country Club is growing and we are looking for a hospitality-minded leader to help us elevate the member experience at the club. This is not your average front desk position. We are creating a new hospitality ethos centered around personalized service luxury-level member interactions community and connection. We are looking for someone energetic polished welcoming and genuinely excited about getting to know our members and becoming part of the heartbeat of the club.

The ideal candidate has a background in hospitality customer service boutique fitness hotels restaurants country clubs guest relations or luxury experiences and understands how important first impressions and personal connections truly are. Youll help guide and support our growing front desk and member services experience as the club expands offerings updates technology and continues enhancing the overall atmosphere and culture of the property.

• Healthcare Benefits Medical Dental and Vision coverage
• Retirement Benefits 401(k) with employer match (19 years of age and older)
• Time Off Paid time off (PTO) and leaves of absence in accordance with applicable law and eligibility criteria
• Additional Compensation Eligibility for Bonuses Commissions Service Charge

Eligibility for benefits and the specific terms conditions and offerings are governed by the applicable plan of documents and company policies which may be amended at the Companys discretion.