Member Service Representative

Are you People Driven Do you want to be a part of a vibrant member-centric organization that values problem solving and forward thinking ideas If so join People Driven Credit Union as a Full Time Member Service Representative in our Romeo MI branch! Youll engage directly with our valued members offering friendly support and solutions that make a real difference.

As a team member not only will you be offered a competitive hourly pay rate youll also enjoy benefits such as employer paid Medical Dental and Vision for you with a low cost share to add family members. PDCU also offers a generous 401(k) program Life Insurance Flexible Spending Account Paid Time Off and Employee Discounts. Take the next step in your career and be a part of a passionate team dedicated to enhancing member experiences!

As a Member Service Representative at People Driven Credit Union you will be the friendly face that greets our valued members setting the tone for exceptional service. Your role will encompass a variety of responsibilities including handling teller transactions with precision and efficiency. You will have the opportunity to make meaningful connections by identifying and referring products and loan options that align with their financial goals. Your expertise will not only help members navigate their banking experience but also empower them to make informed decisions regarding their finances all while fostering a welcoming environment where they feel valued and respected.

To excel in this role a combination of interpersonal and technical skills is essential. Previous customer service and cash handling experience is required providing you with a strong foundation to succeed. Previous experience in the financial services industry is preferred. Strong communication skills are vital as you will be interacting with a diverse member base addressing their inquiries and providing tailored solutions. Attention to detail is crucial when handling teller transactions and managing account openings and closings.

If you think this job aligns with your requirements then submitting an application is simple. Good luck!

Education:

• High School graduate or equivalent some college preferred.

Experience:

• Previous experience in customer service and cash handling is required.

**Must pass background and drug screening.

ob Qualifications To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

• High School graduate or equivalent some college preferred.

Experience:

• Experience in cash handling sales or customer service is preferred.