Member Experience Representative

Are you passionate about helping people reach their financial dreams Do you have a talent for sales and building strong relationships with others If so we have an exciting opportunity for you to make a difference at Interior Federal!

Key Responsibilities:

• Assist members with financial transactions account management loan applications and product/service inquiries providing solutions and cross-selling opportunities.
• Identify and pursue sales opportunities through outbound calls engaging with members to promote Credit Union products and services.
• Support the Business Development Department with various events and projects and solicits members to take action. Take applications for all financial products and services.
• Serve as a liaison between members and internal departments resolving issues and ensuring accurate account maintenance and documentation.
• Floats between the Reston and DC branch and serves as a back up as needed.

Qualifications:

• Experience:3-5 years of related experience in a similar role.
• Education:A high school education or GED.
• Skills:Excellent communication sales and relationship-building skills. Proficiency with ten-key calculators computers and keyboarding. Ability to lift or pull up to 25 pounds. Some travel required.

Why Join Us

• Comprehensive Benefits:Enjoy a robust benefits package including a pension plan 401k with employer matching health dental vision prescription drug coverage life insurance AD&D short- and long-term disability and PTO.
• Work-Life Balance:No weekend work required!
• Professional Growth:Take advantage of education assistance and numerous opportunities for career advancement.
• Employee Perks:Benefit from discounts on loans and many free services.
• Salary: $22-$23/hour

If youre ready to help others reach their financial dreams while building meaningful relationships apply today to join our team at Interior Federal Credit Union!