Meeting Supervisor (live meetingpharma agency exp required)
Chicago, IL - USA
Job Summary
WHAT DOES A MEETING SUPERVISOR DO
The Meeting Supervisor is responsible for the independent management and successful execution of live meetings and virtual events including Advisory Meetings Congresses Product Launches Speaker Trainings Peer-to-Peer Events Product theaters and Webinars.
Being responsible for managing all program logistics including but not limited to venue/site selection contract negotiations travel food and beverage meeting room sets audio-visual and production hotel rooming lists ground transportation and ancillary vendors (i.e. entertainment activities décor photographer)Â
Being responsible for independent planning organizing and seamless execution of high-quality virtual event meetings with multimedia components. Including but not limited to:Â
Virtual platform configurationÂ
Manage technology vendorÂ
Schedule and execute rehearsals to ensure all parties are prepared for successÂ
Attendee management and communicationÂ
Offer assistance and guidance with any attendee connection issues as well as basic technical support during an event and to the clientÂ
Building and customizing registration websites and recruitment material templates with program-specific information and coordinating distribution to all attendees according to necessary timelinesÂ
Ensuring the highest standards of quality control of client materials and as appropriate developing best practices protocols for project teams to facilitate such quality control Â
Being responsible for the oversight and management of program recruitment and attendee managementÂ
Reviewing and approving meeting specifications from all perspectives such as attendees vendors etc. and offering recommendations to reduce costsÂ
Providing standard and customized reports to clients at specified intervalsÂ
Being responsible for attending and participating in new project briefings and kick-off meetings Â
Attending multiple internal meetings with Client Services Meeting Services and other key personnel to discuss project status etcÂ
Working on-site at small meetings independently or leading the logistics team at large meetings to coordinate meeting logistics/activities with Client Services venue and vendors and offering assistance to team membersÂ
Reviewing and reconciling final invoices and pass-through costs within mandated timelinesÂ
Tracking and preparing accurate attendee spend reports to comply with the Open Payment GuidelinesÂ
Maintaining ongoing dialog with the line manager and project team throughout the life of the program to evaluate progress and initiate the scope change process if necessaryÂ
Negotiating the best available rates and contract terms with vendors for owned meetings such as hotel F&B A/V ground etc.Â
Owning the budget (hours & OOP) on assigned meetings and advising the project team of the possible risks.  Discussing with the client the challenges and recommendations for correctionÂ
Identifying operational change opportunities to improve program execution or increase efficiency and/or decrease costs and elevating and owning the potential plan to the management.Â
Providing input through knowledge and experience to begin to build a budget for a requested meetingÂ
Maintaining and/or exceeding the minimum billable utilization percentages for the position levelÂ
Demonstrating a commitment to diversity equity and inclusion through continuous development modeling inclusive behaviors and proactively managing biasÂ
All other duties as assigned
Qualifications :
WHAT ARE WE LOOKING FOR
Education:Â Bachelors degree or 8 years in a pharmaceutical hospitality role.Â
Experience and/or Training: Planning for live virtual or hybrid meetings; knowledge of hotel bookings and air travelÂ
Licenses/Certificates: CMP (Certified Meeting Professional) is preferred but not requiredÂ
Technology/Equipment:Â Cvent or another similar registration platform required ExcelÂ
Additional Information :
OUR CULTURAL BELIEFS:
Patient Minded I act with the patients best interest in mind.
Client Delight I own every client experience and its impact on results.
Take Action I am empowered and empower others to act now.
Grow Talent I own my development and invest in the development of others.Â
Win Together I passionately connect with anyone anywhere anytime to achieve results.
Communication Matters I speak up to create transparent thoughtful and timely dialogue.
Embrace Diversity I create an environment of awareness and respect.
Always Innovate I am bold and creative in everything I do.
Our team is aware of recent fraudulent job offers in the market misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites unsolicited e-mails or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.
EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S.  Compensation will be determined based on relevant experience other job-related qualifications/skills and geographic location (to account for comparative cost of living).  More information about EVERSANAs benefits package can be found at reserves the right to modify this base salary range and benefits at any time.Â
From EVERSANAs inception Diversity Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths experiences and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity but also age disability status veteran status sexual orientation religion and many other parts of ones identity. All of our employees points of view are key to our success and inclusion is everyones responsibility.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process please contact us at .
Remote Work :
Yes
Employment Type :
Full-time
About Company
At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life ... View more