Medical Records Specialist

About Us & Why Were Hiring

We empower children youth and families to flourish in vibrant communities.

• Child and Family Guidance Center (CFGC) established in 1962 is a leading provider of community mental health and social services in the San Fernando and Antelope Valleys
• Our mission is to empower children and families to achieve health and well-being through innovative mental health services.
• We serve thousands of children and families annually
• We are inspired by our staff of caring and committed professionals
• We are seeking passionate people to join our team

If our mission resonates keep reading.

• As part of our team you will join us in providing a continuum of prevention early intervention and intensive treatment services to children and families.
• We offer services in our offices at schools and in homes.
• Together we seek to create stronger more resilient communities
• Your role will center around changing lives extending our reach deepening our impact and building meaningful outcomes for those seeking help.

The Position:

We are seeking a full-time bilingual Medical Records Specialist for our billing department. This position will have primarily administrative responsibilities for the daily function of the medical records department.

What Youll Do:

• Enter admission paperwork and open new cases in the EHR and IBHIS systems.
• Close cases where treatment does not continue post-intake and ensure proper documentation (Notice of Adverse Benefit Determination).
• Process authorizations for information release after the intake period.
• Manage and track the creation sending and collection of 18 packets for clinicians data entry.
• Update client status changes (e.g. address phone numbers guardianship) in the EHR and IBHIS system.
• Maintain the client electronic health record (EHR) by uploading documents and ensuring an organized chart room.
• Run monthly reports for expired PFIs track and update information in the EHR and IBHIS systems.
• Track Out of County Medi-Cal (SB785) cases and coordinate timely service approvals.
• Manage client chart check-in/out notifying staff of overdue charts and updating the system.
• Provide back-up for record requests reception coverage and other operational duties as needed.
• Hours: Monday-Thursday 8:30am 5:30pm (1-hour meal break) Friday 8:30am - 5:00pm (30 min. meal break)
• Fully onsite
• Salary: $20.50 per hour

Qualifications

• Bilingual Spanish and English required.
• A minimum of 2 years experience in a medical administrative or mental health agency office setting.
• Computer literary including proficiency in Microsoft Office Applications such as Excel Word and Access.
• Ability to work collaboratively in a team-based setting
• Detail-oriented analytical demonstrate accuracy and thoroughness resourceful reliable able to adhere to deadlines self-starter and be able to work independently.
• Must have a good sense of judgment as pertaining to the position.
• Must have relevant medical billing experience preferably in mental health.
• Knowledge of LACDMH compliance rules is preferable.
• High School Diploma or GED required. Some college preferred.

Were building a diverse inclusive team

• Youre welcome here. We want CFGC to reflect the diversity of our community and flourish together.
• CFGC is committed to Equity Diversity and Inclusion and strives to create a diverse welcoming and supportive workplace

*This job posting includes a summary of duties responsibilities and qualifications for this position. It is not a complete job description and is subject to change based on the needs of the center.

Required Experience:

IC