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Medical ReceptionistAdministrative Assistant (0.2 FTE)
Job Location:
Job Location:
Walla Walla, WA - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
26 May 2026 (30+ days ago)
Posted:
Application Deadline:
23 August 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Medical Receptionist/Administrative Assistant (0.2 FTE)
Walla Walla Community Hospice
Are you an experienced Receptionist/Administrative Assistant looking to join an amazing team dedicated to helping our community Join us!
Schedule
Fridays 8:30 a.m.-5 p.m. OR
Fridays 1 p.m.-5 p.m. and one additional four-hour afternoon shift per week
Purpose
The Medical Receptionist / Administrative Assistant serves as a key point of contact for patients families referral sources vendors and community partners. This role supports the day-to-day administrative operations of the hospice agency while providing compassionate professional and customer-focused service. Responsibilities include managing phones and front office operations coordinating communication maintaining records supporting clinical and leadership staff and assisting with general office functions. Because hospice care supports patients and families during serious illness and end of life this position requires empathy professionalism discretion strong organizational skills and the ability to communicate with kindness and sensitivity.
Key Responsibilities & Duties
Front Office & Reception
Answer and direct incoming phone calls in a professional and compassionate manner.
Greet visitors patients families and vendors.
Manage incoming mail deliveries faxes and email correspondence.
Maintain a clean organized and welcoming office environment.
Monitor office supplies and coordinate ordering as needed.
Administrative Support
Provide administrative support to clinical staff leadership and interdisciplinary team members.
Prepare scan file and maintain patient and business records in accordance with HIPAA and agency policies.
Assist with data entry document preparation forms and correspondence.
Support scheduling meetings interviews orientations and staff events.
Assist with coordination of staff calendars and conference room scheduling.
Maintain accurate logs spreadsheets and tracking systems.
Hospice Operations Support
Assist with intake and referral processes as assigned.
Support coordination of communication between patients families facilities referral sources and staff.
Help ensure timely completion and routing of documents.
Assist with hospice admission packets and patient paperwork preparation.
Support quality compliance and operational initiatives as directed.
Customer Service
Provide exceptional customer service to patients families referral partners and team members.
Manage sensitive or emotional situations with empathy and professionalism.
Always maintain confidentiality and discretion.
Performs other duties as assigned.
Supervisory Responsibilities
This position does not have any supervisory responsibilities.
Accountabilities and Competencies
Strong verbal and written communication skills
Excellent organizational skills and attention to detail
Ability to prioritize tasks and manage multiple responsibilities.
Ability to work independently and collaboratively within a team environment.
Compassionate and service-oriented approach
Professional demeanor and strong interpersonal skills
Ability to remain calm and organized in a demanding environment.
Strong sense of confidentiality and professionalism
Dependable flexible and willing to assist where needed.
Maintains a tidy organized and welcoming environment.
Ability to maintain confidentiality of information related to the company and its employees.
Proficiency in reading writing comprehending and speaking English as required for business necessity.
Accountability for HIPAA privacy and security standards within the organization
Minimum Qualifications
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required
High school diploma or equivalent required
Proficient in operating basic office equipment
Proficiency with Microsoft Office 365 suite (Word Outlook Excel MS Teams) and general office technology
Proficient in medical terminology
Preferred
AA in business administration or related field
Prior medical office healthcare hospice home health or administrative experience preferred.
Experience with electronic medical records (EMR/EHR) preferred.
Physical Demands and Work Environment
The Physical Demands and Work Environment described below represent the activities and surroundings of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
This position is most frequently situated inside a climate-controlled office building with a low to moderate noise certain circumstances a staff member may be exposed to communicable diseases and infections other biological hazards and various drugs and chemicals. Due to these potential hazardous exposures you may be required to wear Personal Protective Equipment (PPE) in addition to universal precautions. PPE could include but is not limited to gloves gowns masks respirators and goggles.
Physical Demands:
Occasionally 1-33%:
Kneeling Bending Stooping
Pushing Pulling
Crawling Climbing Twisting
Reaching above shoulders
Carrying/Lifting: 21-50 lbs.
Frequently 34-65%:
Standing Walking
Continuously 66-100%:
Sitting
Keyboarding Grasping Handling
Repetitive Motion/Wrist
Required Experience:
Junior IC
About Company
Hospice of Grace & Palliative Care is the leading Hospice and Palliative Care provider in Los Angeles. All of our team members are Hospice and Palliative Care certified from their respective organizations.
