Medical Receptionist

• Serves patients by greeting and helping them scheduling appointments andmaintainingrecords and accounts 
• Scheduling appointments in person or by telephone 
• Keeps patient appointments on schedule by notifying clinical staff of patients arrival reviewing service delivery compared to schedule and reminding clinic staff of service delays 
• Comforts patients byanticipatingpatients anxieties answering patients questions andmaintainingthe reception area 
• Ensures availability of treatment information by filing and retrieving patient records 
• Maintains patient accounts by obtaining recording and updating personal and financial information 
• Coordinates with Insurance companies referring medical offices and Pathology Labs 
• Protects patients rights bymaintainingconfidentiality of medical personal and financial information 
• Maintains operations by following policies and procedures reporting needed changes 
• Contributes to team effort byaccomplishingrelated results as needed 
• Attains andmaintainsmastery level knowledge of all assigned medical practices including provider/clinic schedules patient scheduling preferences and scope of services offered 
• Performs duties independently and in collaboration with team asking forassistancefrom peers and/or supervisors as needed 
• Obtains required information such as insurance cards and drivers licenses; obtains consent to treat releases of information and other required paperwork from 100% of patients 
• Takes ownership of the patient check in process verifies appointments via EHR practice management system; explains next steps in patient appointment flow 
• Handles patients and others with tact;utilizesde-escalation techniques and knows when to disengage and ask for management 

Qualifications :

• Eagerness to learn and adapt to new processes and systems 
• Strong ability to collaborate effectively within a team environment 
• Proactive problem-solving skills with the ability to take initiative 
• Highly detail-oriented with a focus on accuracy and quality 
• Exceptional customer service and phone etiquette 
• Ability to maintain effective and organized systems to ensure timely patient flow 
• Excellent computer skills 

Job Type: 

• Part time 7:45am  5:00pm 3 days per week plus a willingness to cover shifts for coworkers if needed 

Experience: 

• Knowledge of medical terminology HIPAA and OSHA regulation (preferred) 
• EMR experience (preferred) 
• Dermatology experience (preferred) 

Education: 

• High school diploma or equivalent (required) 

Pay: 

• Compensation begins at $20.00 per hour with opportunities for merit-based increases through annual performance reviews. 

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Full-time