Medical Receptionist (34)

Brandan Enterprises Inc. (BEI) is seeking applications for the position of Administrative Assistant II to provide administrative support at the National Institute of Health in Bethesda MD.

Duties:

Administrative Assistant II (Admin 2)

Medical Receptionist

The Admin 2 performs administrative functions. Duties include generic clerical skills such as greeting and directing visitors fielding phone calls scheduling patients responding to have basic computer skills to conduct internet research and perform data entry. Additional duties may include filing and faxing. A minimum of high school diploma or GED is required.

Position requires direct contact in-person and by phone with patients physicians nurses and other staff and visitors.

Patient appointment Activities: Processes patient upon presenting for appointment in accordance with department guidelines. Notifies appropriate care provider of patient arrival.

Reception Activities: Open reception area for workday; receive and direct telephone calls following department guidelines; provide reception; make arrangements for interpreter services and transport services; close reception area.

Team Work: demonstrates understanding of program mission and completes work to support team goals. Assists other team members in completing assignments as necessary or as requested and fills in where and when needed.

Equipment Material and Supply Support Activities: Request and stock appropriate medical/pharmaceutical supplies and forms; request and stock office supplies and forms.

Scheduling Activities: Schedules and cancels patient appointments in the Clinical Centers and internal department computerized appointment scheduling systems following procedures set forth in departments guidelines

Clinical Support Activities: Order X-rays as requested perform monthly safety inspections; maintain patient confidentiality at all times. Assist in preparing patients for consults as appropriate.

Statistics Reporting and Other Administrative Activities: Log in consults using department identified tracking programs. Enter data produce and/or distribute various reports; collect and enter patient wait and processing time statistics; issue keys and control key inventory as required.

QUALIFICATIONS:

A minimum of a high school diploma GED is required and related work experience as noted in each Job Description.

Previous experience working with patients

Strong communication skills both oral and written

Ability to transcribe and edit documents

Analytic organizational and time management skills

Ability to work independently and in a collaborative team environment consisting of a diverse population