Medical Office Clerk (26921)

MEDICALOFFICECLERK

ABOUTUS:

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AsaCertifiedService-DisabledVeteranOwnedSmallBusiness(SDVOSB)MinorityBusinessEnterprise(MBE)thatprovidesabroadrangeofadministrativeprojectmanagementandmedicalstaffingsupportserviceswearealsohonoredtobeaMemberoftheMilitarySpouseEmploymentPartnership(MSEP)andweencouragemilitaryspousestoapplyforanyofourpositionsforwhichtheyfeeltheyarequalified.

JOBTITLE:MedicalOfficeClerk

GOVERNMENTAGENCY&LOCATION:

81stMedicalGroup

KeeslerAirForceBaseMS

JOBSUMMARY:

2weeksinadvancetoaccommodatespecialpatientcareneedsorinthecircumstancedifferentshiftsneedtobecreated.

RESPONSIBILITIES:

• A fully qualified typist with a minimum of 50 WPM isrequired.

• General medical ethics telephone etiquette and excellent communication and customer service skills.

• General office administrative and clerical skills to perform receptionist duties and answer telephones.

• Ability to communicate effectively both orally and in writing.

• Greetspatients and visitors ata frontdesk information center or office setting.

• Answersmain officephone line. Directs telephone calls to theappropriate asrequired.

• Arrange and schedule medical appointments anddeterminepatient eligibility for services.

• Schedule appointments relay general instructions to patients or make referrals to other sections.

• Obtains updates and files medical records as needed.

• Organizes and researches patient records extracts needed information and reviews records for completeness accuracy and consistency within established guidelines.

• Ensures arrival of medical records prior to appointment(s).

• Initiates andlocatespatient medical records as needed.

• Obtains documentation as requested by healthcare providers (test results or documentation not yet filedin records).

• Performs other administrative and clerical duties in support of medical care and operational support.

• Creates appointment schedules and templates in patient appointment computer system.

• Conducts end-of-day process at close of business and resolves any delinquent or pending appointments in computer system.

• Coordinates with Group Practice Managersregardingappointment template management and makes changes as necessary.

• Attends access to care meetings monthly.

• Attends safety huddles and reports on any foreseen patient safety issues. Monitors tracks and reports open encounters.

• Member willassistwith the administrative duties assigned with Coronavirus Disease testing and vaccine administration as needed.

• Other duties as assigned.

EDUCATIONandCERTIFICATIONREQUIREMENTS:

• High school diploma or General Educational Development (GED) equivalency

• Medical terminology knowledge isrequired

• Shallmaintaincertification in Basic Life Support (BLS)

EXPERIENCEREQUIRED:

• At least 6 months of experience in a medical office setting.

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS

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POSITIONTIMING:Immediatehireuponcompletionofallbackgroundandsecurityinvestigations.

BENEFITS:HealthDentalandVision401(k)VacationSickLeaveand11PaidFederalHolidaysincluding:

NewYearsDay

PresidentsBirthday

MemorialDay

Juneteenth

IndependenceDay

LaborDay

ColumbusDay

VeteransDay

ThanksgivingDay

ChristmasDay

LaredoTechnicalServicesInc.(LTSi)isanEqualOpportunity/.

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