Medical Office Assistant – Patient Services

• Provide exceptional customer service to patients referral sources and healthcare providers.
• Prepare review and process patient work orders accurately and in a timely manner.
• Enter and maintain accurate patient information within company systems.
• Verify insurance eligibility benefits and obtain required pre-authorizations.
• Gather and submit required documentation for insurance reimbursement.
• Coordinate with clinicians and physician offices to ensure timely patient care.
• Learn and navigate company software phone systems and electronic medical records.
• Maintain patient confidentiality in accordance with HIPAA guidelines.
• Perform additional administrative duties as assigned.

• Works independently while contributing to a collaborative team.
• Demonstrates sound judgment and strong problem-solving skills.
• Communicates professionally with patients providers and coworkers.
• Thrives in a fast-paced detail-oriented environment.
• Has excellent organizational and time management skills.
• Can prioritize multiple tasks while meeting deadlines.
• Maintains accurate and concise documentation.
• Handles confidential information with professionalism.
• Is proficient in Microsoft Outlook Word and Excel.
• Has a high school diploma or equivalent.

• Previous medical office or customer service experience.
• Knowledge of medical terminology anatomy insurance verification or medical coding is a plus.

• Competitive pay
• Comprehensive benefits package
• Paid time off and paid holidays
• 401(k) with company match
• Supportive team environment
• Opportunities for growth and advancement
• The opportunity to make a meaningful difference in patients lives every day

Required Experience:

Junior IC