Medical Equipment Manager

Donor Center Equipment Manager

Location: Clayton Manufacturing Facility (with occasional U.S. travel)
Job Type: Full-Time Exempt
Department: Business Operations & Support

About the Role

We are seeking an experienced Medical (Donor Center) Equipment Manager to oversee the planning coordination and lifecycle management of equipment supporting our plasma collection operations. This role serves as a key liaison between business stakeholders procurement teams vendors and operational partners to ensure donor centers have the equipment and technical support needed to operate efficiently and compliantly.

The ideal candidate combines strong technical expertise equipment management experience vendor coordination skills and a customer-service mindset to support business operations across a dynamic and growing network.

Why Join Us

This is an opportunity to play a critical role in supporting donor center operations by ensuring the reliability performance and continuous improvement of equipment that directly supports plasma collection services. Youll work with innovative technologies collaborate across functions and help drive operational excellence throughout the organization.

Key Responsibilities

• Manage the full lifecycle of donor center equipment including planning deployment maintenance upgrades and retirement.
• Develop maintain and optimize equipment asset management systems and associated KPIs.
• Partner with business stakeholders and vendors to define equipment requirements and operational needs.
• Coordinate with Procurement regarding equipment sourcing agreements logistics and equipment changes.
• Oversee the Virtual Donor Center (VDC) including testing upgrades validation activities and implementation of new equipment and processes.
• Manage the repair depot for collection center instruments including:
• Troubleshooting equipment issues
• Repairing and upgrading units when appropriate
• Coordinating shipments
• Maintaining appropriate inventory levels at collection sites
• Serve as an administrative super user and subject matter expert for assigned equipment and systems.
• Support compliance initiatives and ensure adherence to equipment-related procedures and standards.
• Manage incoming support requests and respond to technical and functional inquiries.
• Collaborate with internal teams and external vendors to support system enhancements and operational improvements.
• Assist with change management initiatives and implementation projects.
• Perform other duties as assigned.

Qualifications

• Minimum 8 years of related experience in equipment management operations support technical systems device management or a similar field.
• Strong knowledge of:
• Device operations
• Equipment maintenance and support
• Inventory management
• Asset lifecycle management
• Vendor management
• Ability to analyze equipment costs utilization and inventory needs.
• Experience defining business requirements and communicating technical needs to vendors and stakeholders.
• Strong troubleshooting and technical repair capabilities.
• Excellent communication organizational and problem-solving skills.

Preferred

• Bachelors degree in Engineering Technology Business Operations Supply Chain or a related field.
• Experience supporting healthcare laboratory plasma collection manufacturing or regulated environments.

What Youll Bring

• Proven ability to work independently on complex assignments.
• Strong project coordination and prioritization skills.
• Ability to build partnerships across multiple business functions.
• Customer-focused mindset with strong attention to detail.
• Leadership qualities and the ability to guide initiatives involving internal teams and external vendors.
• Flexibility to support business needs including occasional evening work and on-call weekend support when necessary.

Physical & Work Environment

• Primarily office-based with regular use of computer and office equipment.
• Ability to lift and carry items up to 30 pounds.
• Occasional travel to collection centers and other U.S. locations.
• Frequent interaction with cross-functional teams and stakeholders.

Third Party Agency and Recruiter Notice:

Agencies that present a candidate to Grifols must have an active nonexpired Grifols Agency Master Services Agreement with the Grifols Talent Acquisition Department. Additionally agencies may only submit candidates to positions that they have been engaged to work on by a Grifols Recruiter. All resumes must be sent to a Grifols Recruiter under these terms or they will be considered a Grifols candidate.

Grifols provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy childbirth or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. We will consider for employment all qualified applicants in a manner consistent with the requirements of all applicable laws.

Location:NORTH AMERICA : USA : NC-Clayton:USNC0002 - Clayton

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