Medical Biller and Collections

Schedule: MondayFriday 8:30 AM5:00 PM EST
(Schedule subject to change based on business needs)

Location: Hybrid following successful completion of onsite training this role will work from one of the designated locations on Mondays Wednesdays and Fridays with remote work on Tuesdays and Thursdays
(Work location subject to change based on business needs)

At LUX Infusion we believe infusion care deserves more light more warmth more clarity and more connection. That belief extends beyond clinical care to every interaction a patient has with our organization including billing and reimbursement.

Were looking for a Medical Biller and Collections Specialistwho wants their work to mean something someone who brings care accountability and purpose to managing patient accounts and payer relationships.

Behind every successful infusion is a financial process that works smoothly clearly and fairly for patients. This role plays a critical part in ensuring billing accuracy timely reimbursement and clear communication helping patients understand their responsibilities while supporting the sustainability of care delivery.

In this role youll contribute to work that:

• Helps patients feel informed and supported not overwhelmed by billing processes
• Supports clinicians and operations teams through accurate timely reimbursement
• Ensures compliance with payer state and federal requirements
• Strengthens a growing clinicianled organization focused on longterm outcomes

The work may happen behind the scenes but its impact is deeply felt by patients and teams alike.

In this role you will:

• Manage patient and customer billing accounts efficiently and accurately in alignment with company state federal and payer standards
• Submit review and follow up on insurance claims to ensure timely and accurate reimbursement
• Resolve denials and aged claims proactively working toward quick resolution and payment
• Communicate clearly and professionally with patients caregivers internal teams and payers regarding financial responsibilities and claim status
• Review and update patient account records to ensure accuracy and completeness
• Monitor claims aging minimizing balances outstanding beyond established benchmarks
• Serve as a resource for reimbursement and payer processing questions
• Follow all applicable Medicare Medicaid state and insurance carrier regulations
• Identify opportunities to improve billing workflows accuracy and patient experience
• Bring reliability discretion and strong followthrough to daily responsibilities

You may be a great fit if you bring:

• A strong sense of accountability and ownership over your work
• Clear professional written and verbal communication skills
• Comfort working independently while collaborating with a broader team
• Strong prioritization and organizational skills
• A commitment to accuracy compliance and patientcentered service

Required Qualifications

• High school diploma or GED
• Minimum of two (2) years of healthcare billing experience
• Strong computer proficiency and comfort learning billing systems
• Working knowledge of NYS Medicaid Medicare Part B and thirdparty payers
• Ability to follow direction while managing responsibilities independently

Preferred Qualifications

• Associates degree in Healthcare Services or a related field
• Prior billing experience with a home medical equipment or infusion provider

You dont need to check every box we care just as much about how you show up as whats on your resume.

At LUX Infusion we believe care deserves more light more warmth more clarity and more connection.

Here youll find:

• Purposedriven work that directly supports patient access to care
• A patientfirst clinicianled culture
• Supportive collaborative teammates across operations and finance
• A hybrid work model following training
• The opportunity to grow with a company building something meaningful

Come help make billing clearer fairer and more human and see whats possible when care comes first.

Pay Range/Rate

$20 - $45 USD

The physical demands described here represent those required for an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these you require a reasonable accommodation during the application or interview process please contact the LUX Infusion Talent Team at or 954.385.7322 x 1425.

While performing the duties of this position the employee may occasionally be required to stand walk or sit; use hands to finger handle or feel objects tools or controls; reach with hands and arms; climb stairs; balance; stoop kneel crouch or crawl; and talk or hear. The employee may also be required to occasionally lift and/or move up to 25 vision abilities required by this role include close vision distance vision color vision peripheral vision depth perception and the ability to adjust focus.

Employees are expected to:

• Participate annually in required legal and ethical compliance training
• Consistently act in compliance with LUX Infusions legal ethical and compliance policies
• Adhere to all standards and procedures outlined in the LUX Infusion Compliance Manual
• Refrain from any behavior that could be considered unethical or unlawful

All LUX Infusion team members are expected to support the organizations mission vision and values by demonstrating integrity dedication compassion and enthusiasm. This includes placing patients first working collaboratively with a stackedhands mindset and maintaining a consistent focus on quality accountability and continuous improvement.

The statements above are intended to describe the general nature and level of work performed by individuals in this role. They are not intended to be an exhaustive list of all responsibilities duties or skills required.

This role operates in a fastpaced environment and requires the ability to prioritize competing demands manage multiple tasks effectively and seek guidance when appropriate.

Employees in this position may be required to assist directly - or coordinate appropriate assistance - to ensure access to LUX Infusions services for individuals with disabilities including patients visitors employees or others.

LUX Infusion is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability protected veteran status or any other characteristic protected by law.