Medical Assistant Women's Health

Womens Health Clinic 1017B
Mercy Hospital St. Louis - New Ballas Campus
Office Hours M-F 8am - 4:30pm

Mercy is seeking a compassionate experienced and highly organized Lead Medical Assistant to support our Womens Health Clinic 1017B at Mercy Hospital St. Louis. The Lead Medical Assistant serves as a clinical and operational leader within the practice supporting providers patients and fellow team members while ensuring exceptional patient care and efficient clinic operations.

This role combines advanced clinical responsibilities with leadership duties including mentoring Medical Assistants coordinating daily workflow supporting quality initiatives and serving as a resource for both staff and providers. The Lead Medical Assistant functions within their defined scope of practice and in alignment with Mercys mission values and standards of care.

• Collect and update patient medical histories including medication reconciliation.
• Prepare patients for examinations and procedures.
• Assist providers with clinical care and outpatient procedures performed within the Womens Health clinic.
• Accurately document patient information within the electronic health record (EHR).
• Administer treatments immunizations and other duties as permitted by state regulations and Mercy policies.
• Maintain patient confidentiality and promote a positive patient experience.

• Act as a team leader and clinical resource for Medical Assistants and clinic staff.
• Lead or actively participate in daily clinic huddles.
• Foster a positive engaged and patient-centered team environment.
• Identify operational challenges and recommend effective solutions.
• Serve as a community preceptor and mentor for newly hired Medical Assistants.
• Assist with EHR training and reinforce best practices among staff.
• Perform competency reviews for Medical Assistants as assigned.
• Serve as a liaison between patients staff providers and clinic leadership.

• Complete monthly clinic oversight tasks as assigned by the Practice Manager including:
  • Monitoring injection refrigerator temperature logs
  • Maintaining and reviewing sample medication logs
  • Monitoring oxygen tank levels and arranging replenishment
  • Checking laboratory and clinical supplies for expiration dates
  • Ordering and maintaining medical supplies
  • Supporting clinic readiness and regulatory compliance
• Coordinate PTO requests and callouts to ensure appropriate clinic coverage as delegated by the Practice Manager.
• Assist in managing staff schedules as applicable.
• Champion quality performance metrics and proactively identify trends and opportunities for improvement.
• Support clinic and department-wide strategic and operational initiatives.
• Perform other duties within the scope of the Medical Assistant role as assigned.

Education

• High School Diploma or equivalent required.
• Completion of Mercys MA Clinic Academy training upon hire.
• Successful completion of all competencies required for the Advanced Medical Assistant level.

Certification

• Current Basic Life Support (BLS) certification required.

Education

• Graduate of an accredited Medical Assistant program.

Experience

• Minimum of two (2) years of Medical Assistant experience.
• Prior Womens Health OB/GYN or ambulatory care experience preferred.
• Previous leadership precepting or mentoring experience preferred.

• Strong leadership communication and interpersonal skills.
• Ability to effectively coach mentor and develop team members.
• Proficiency with EHR systems and clinical documentation.
• Strong organizational and multitasking abilities.
• Knowledge of outpatient clinical workflows procedures and equipment.
• Ability to prioritize responsibilities in a fast-paced environment.
• Commitment to patient-centered care excellence and continuous improvement.
• Demonstrates respect for and understanding of diverse patient populations.

• Fast-paced outpatient Womens Health clinic with frequent patient interaction.
• Requires collaboration with physicians advanced practice providers nurses and support staff.
• Exposure to clinical equipment laboratory specimens and infectious materials.
• Personal protective equipment (PPE) provided as appropriate.

• Ability to push pull and/or lift up to 50 pounds on a regular basis.
• Ability to stand and walk for extended periods throughout the workday.
• Ability to bend kneel squat twist reach and grip while performing clinical duties.
• Ability to safely assist patients and operate clinical equipment.

At Mercy we believe in bringing to life a healing ministry through compassionate care and exceptional service. Join a dedicated Womens Health team committed to providing high-quality care to women across every stage of life while supporting one another through collaboration respect and continuous growth.

Mercy is an equal opportunity employer committed to creating an inclusive workplace for all coworkers and patients.

From day one Mercy offers outstanding benefits - including medical dental and vision coverage paid time off tuition support and matched retirement plans for team members working 32 hours per pay period.

Join a caring collaborative team where your voice matters. At Mercy youll help shape the future of healthcare through innovation technology and compassion. As we grow youll grow with us.