Medical Assistant Research Assistant

At Headlands Research we are dedicated to enhancing clinical trial delivery within our communities. As a leading network of advanced clinical trial sites we leverage cutting-edge technology and exceptional support services to broaden outreach and participation. Founded in 2018 our rapidly growing company currently operates 20 sites across the US and Canada with plans for further expansion.

Are you a recent graduate looking to gain hands-on experience Are you an experienced MA looking to grow your skills in an exciting area of medicine This is an exciting opportunity to work directly with patients support clinical trials and build real-world skills alongside experienced research professionals.

As aClinical Research Assistant/MA youll play a key role in supporting study visits interacting with patients and ensuring research is conducted safely and accurately. Whether youre planning a future as a Clinical Research Coordinator healthcare provider or pursuing advanced education this role provides a strong foundation and meaningful exposure to a fast-paced patient-centered environment.

• Participant Care and Interaction
  • Provide subject care including explaining study procedures answering questions and monitoring diary compliance.
  • Conduct study procedures such as collecting vital signs performing ECGs and completing study questionnaires.
  • Perform follow-up and reminder calls to ensure subject adherence to visits and study protocols.
  • Assist with participant stipend tracking and processing.
• Laboratory and Specimen Handling
  • Perform blood draws (phlebotomy) and process biological samples including shipping per study requirements.
  • Maintain laboratory equipment supplies and temperature control systems ensuring compliance with study protocols.
  • Generate and file weekly temperature reports for laboratory systems.
• Study Preparation
  • Prepare and maintain study documents including source charts study binders regulatory binders and laboratory kits.
  • Schedule and confirm subject appointments including ancillary visits such as diagnostic imaging and vendor-related services.
  • Understand study protocols inclusion/exclusion criteria and regulatory requirements ensuring compliance with FDA Sponsor and Good Clinical Practice (GCP) guidelines.
  • Assist in participant recruitment by prescreening electronic medical records following up on referrals and coordinating outreach efforts.
• Data Entry and Management
  • Enter and verify study data in Electronic Data Capture (EDC) Clinical Trial Management System (CTMS) and other databases.
  • Address system-generated queries and perform quality control checks to ensure data accuracy and completeness.
  • Assist with case report forms (CRFs) and source document completion including query resolution under study coordinator guidance.
• Administrative and General Support
  • Maintain and organize participant charts Investigator Site Files and other regulatory documents.
  • Support clinical research coordinators (CRCs) by filing scanning and faxing required documents.
  • Clean stock and maintain exam rooms and department supplies to ensure readiness for participant visits.
  • Participate in investigator meetings study teleconferences and trainings.
  • Assist with onsite or remote clinical research monitor visits.

• Strong attention to detail and ability to follow step-by-step procedures
• Ability to work efficiently in a fast-paced environment with changing priorities
• Strong communication skills and a professional patient-focused demeanor
• Comfortable interacting with a diverse patient population
• Proactive dependable and eager to learn new skills
• Ability to balance multiple tasks and priorities throughout the day
• Professional reliable and eager to learn

• Bachelors degree OR 2 years of college in a health-related program OR completion of a medical assistant phlebotomist or other healthcare-related program OR experience and training in conducting clinical trials with knowledge of ICH GCP required
• Experience with medical terminology and laboratory procedures helpful.
• Strong attention to detail with the ability to collect compile and analyze patient data accurately.
• Excellent interpersonal communication (verbal and written) and customer service skills.
• Easily able to learn new computer or website applications (i.e. Electronic Medical Records Clinial Trial Management Systems etc.)
• Proven ability to prioritize tasks meet deadlines and adapt to a fast-paced work environment.
• Problem-solving skills with a proactive and solution-oriented approach.
• Strong organizational skills with the proven ability to prioritize tasks and meet strict deadlines
• Phlebotomy training and experience heavily preferred; willingness to become fully trained required

• Gain hands-on experience working directly with patients in a clinical setting
• Learn the fundamentals of clinical research and how trials are conducted
• Build transferable skills for careers in healthcare research or biotechnology
• Work alongside experienced professionals who provide training and mentorship
• Create a strong foundation for advancement into roles like Clinical Research Coordinator or beyond
• Make a meaningful impact by helping bring new treatments and therapies to patients

If youre looking to turn your academic experience into a meaningful patient-focused career this is a powerful place to start.