Medical Assistant, Primary Care

Site: Mass General Brigham Medical Group Northern Massachusetts Inc.

Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

We are seeking a Medical Assistant to directly support a Nurse Practitioner providing primary care services to an adult Medicaid population with complex medical needs.

This position is Monday through Friday from 8:00 AM to 5:00 PM and requires travel between the Salem (331 Highland Ave Salem MA 01970) and Saugus (1069 Broadway Saugus MA 01906) office locations with Salem coverage on Tuesdays and Wednesdays and Saugus coverage on Mondays and Fridays. The remaining weekday will possibly be dedicated to accompanying the Nurse Practitioner on home visits throughout the North Shore region.

The MA will be responsible for a blend of clinical and administrative duties including rooming patients assisting with direct patient care outreach calls in-basket management care coordination and supporting face-to-face patient visits. The role also requires flexibility to provide cross-coverage for other providers and office staff as needed. We are seeking a highly collaborative team-oriented Medical Assistant with at least three years of experience who is comfortable working with complex patient populations and capable of managing multiple responsibilities in a fast-paced primary care environment.

Summary:
The role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs documenting patient information scheduling appointments and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns as well as collaboration with physicians nurse practitioners and nursing staff to facilitate efficient care.

Does this position require Patient Care Yes

Essential Functions
-Assists junior Medical Assistants with day-to-day questions and responsibilities and helps facilitate their learning by participating in onboarding training.
-Show patients to examination rooms prepare necessary equipment for healthcare providers and interview patients to obtain medical information measure their vital signs weight and height and record information in the patients medical record.
-Explain treatment procedures medications diets and physician instructions to patients ordering and organizing educational materials to reinforce patient education.
-Perform general office duties such as answering phones taking dictation and completing insurance forms while acting as a liaison with other departments and advocating for patients with a positive customer service approach.
-Collect blood tissue or other laboratory specimens log them and prepare them for testing; perform phlebotomy if competence is demonstrated.
-Maintains inventory of immunizations and check expiration dates.
-Provides immunizations (as applicable) which requires certification or 3 years of experience administering a vaccine and supervision of a provider.
-Responsible for improving appropriate departmental quality initiatives such as two patient identifiers and hand hygiene.

Education
High School Diploma or Equivalent required

Additional Job Details (if applicable)

Onsite

331 Highland Avenue

40

Regular

Day (United States of America)

Pay Range

$22.00 - $24.94/Hourly

Grade

3

At Mass General Brigham we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive and any offer extended will take into account your skills relevant experience if applicable education certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however it does not encompass all elements contributing to your total compensation addition to competitive base pay we offer comprehensive benefits career advancement opportunities differentials premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

3300 Mass General Brigham Medical Group Northern Massachusetts Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religious creed national origin sex age gender identity disability sexual orientation military service genetic information and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact Human Resources at .