Medical Assistant, Primary Care
Concord, CA - USA
Job Summary
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Founded over forty years ago as Lincoln Physicians the Mass General Brigham Healthcare Center in Concord continues to honor its founders legacy by delivering compassionate dedicated personal health care to families who live and work in the Concord Massachusetts area. We are a member of the Mass General Brigham Community Physicians and a proud affiliate of Emerson Hospital.We provide primary care services at our state-of-the-art location at 80 Beharrell Street in West Concord Massachusetts. As a Family Medicine office we provide physical examinations routine health screenings and preventative care for all ages from infants through adults.
We are seeking a full-time 40-hour Medical Assistant to support our practice onsite Monday through Friday from either 8:00am-4:30pm or 8:30am-5:00pm.
Dedicated to clinical support as true partners to our providers our Medical Assistants are trained to work autonomously to the top of their education/certification while also functioning as part of the multidisciplinary care team. While we ideally aim to have our clinical support staff members working 1:1 with an assigned provider they do cross-cover rotate and collaborate with various providers to develop their skills expose them to different styles and expand their clinical knowledge.
Summary
The role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs documenting patient information scheduling appointments and managing patient flow.
This role involves direct interaction with patients to ensure their comfort and address concerns as well as collaboration with physicians nurse practitioners and nursing staff to facilitate efficient care.
Does this position require Patient Care Yes
Essential Functions
-Assists junior Medical Assistants with day-to-day questions and responsibilities and helps facilitate their learning by participating in onboarding training.
-Show patients to examination rooms prepare necessary equipment for healthcare providers and interview patients to obtain medical information measure their vital signs weight and height and record information in the patients medical record.
-Explain treatment procedures medications diets and physician instructions to patients ordering and organizing educational materials to reinforce patient education.
-Perform general office duties such as answering phones taking dictation and completing insurance forms while acting as a liaison with other departments and advocating for patients with a positive customer service approach.
-Collect blood tissue or other laboratory specimens log them and prepare them for testing; perform phlebotomy if competence is demonstrated.
-Maintains inventory of immunizations and check expiration dates.
-Provides immunizations (as applicable) which requires certification or 3 years of experience administering a vaccine and supervision of a provider.
-Responsible for improving appropriate departmental quality initiatives such as two patient identifiers and hand hygiene.
Qualifications
Education
High School Diploma or Equivalent required or Associates Degree Medical Assisting preferred
Can this role accept experience in lieu of a degree
No
Licenses and Credentials
Basic Life Support BLS Certification
Certified Medical Assistant National Certification preferred
Experience
Direct MA experience or medical field work 1-2 years required
Additional Job Details (if applicable)
When hiring we look for candidates who possess not only the relevant skills and competencies but also positive attitudes empathy and genuine passion for this work.
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$22.75 - $24.94/HourlyGrade
3EEO Statement:
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Required Experience:
Junior IC
About Company
Patients at Mass General have access to a vast network of physicians, nearly all of whom are Harvard Medical School faculty and many of whom are leaders within their fields.