Medical Assistant Pediatric Orthopedics

Mercy Hospital St. Louis New Ballas Clinic Towers
Department: Mercy Pediatric Orthopedics
Location: Mercy Clinic Towers A & B
Employment Type: Full-Time (40 Hours/Week)
FLSA Status: Non-Exempt
Job Profile: Medical Assistant

Mercy Hospital St. Louis is seeking a compassionate patient-focused Medical Assistant to join our Pediatric Orthopedics team at the New Ballas Clinic Towers. This position plays an essential role in supporting providers and delivering exceptional care to pediatric patients and their families.

The Medical Assistant provides both clinical and administrative support ensuring efficient clinic operations while creating a positive experience for patients. This role works under provider supervision and within the Medical Assistant scope of practice while supporting Mercys mission values and commitment to excellence.

The Medical Assistant supports physicians and advanced practice providers by delivering direct and indirect patient care in a professional courteous and efficient manner. Responsibilities include rooming patients obtaining vital signs and medical histories assisting with procedures documenting patient information coordinating care and providing administrative support. The Medical Assistant is an integral member of the care team and contributes to a safe welcoming and patient-centered environment.

• Welcome pediatric patients and families and escort patients to examination rooms.
• Obtain and accurately document vital signs height weight and other patient information.
• Collect verify and update medical histories medication lists and patient demographics.
• Prepare patients for examinations treatments and orthopedic procedures.
• Assist providers during examinations treatments casting splinting and other clinical procedures as directed.
• Perform basic diagnostic testing and clinical procedures within established competencies and scope of practice.
• Reinforce patient and family education provided by physicians or nurses regarding treatment plans medications and follow-up care.
• Observe and report patient concerns changes or needs to the provider.

• Maintain accurate and timely documentation within the electronic health record (EHR).
• Assist with coordinating referrals imaging appointments therapy services and follow-up visits.
• Facilitate communication between patients families providers and outside healthcare organizations.
• Ensure appropriate documentation is completed and available for patient visits.

• Answer phone calls and respond to patient inquiries professionally and compassionately.
• Assist with patient check-in check-out appointment scheduling and other front-office functions when needed.
• Manage incoming faxes scanned documents and electronic communications.
• Support clinic workflow to ensure efficient patient throughput and provider schedules.

• Maintain exam room cleanliness and readiness between patient visits.
• Stock and organize clinical supplies and notify leadership of inventory needs.
• Follow infection prevention patient safety and regulatory guidelines at all times.
• Participate in staff meetings quality improvement initiatives and ongoing education opportunities.
• Adhere to all Mercy policies procedures and Service Standards.

• Support clinic operations and special projects as assigned.
• Perform additional responsibilities within the Medical Assistant scope of practice and applicable regulations.

Education

• High School Diploma or GED required.
• Must complete Mercy Medical Assistant Clinic Academy training upon hire.

Skills & Abilities

• Strong communication and interpersonal skills.
• Ability to work effectively with pediatric patients and families.
• Proficiency with electronic health records and clinical documentation.
• Ability to multitask and adapt in a fast-paced specialty clinic environment.
• Commitment to patient-centered care and teamwork.
• Demonstrated ability to work respectfully with diverse patient populations.

Education

• Graduate of an accredited Medical Assistant program.

Experience

• One (1) year of experience in an outpatient ambulatory pediatric orthopedic or specialty clinic setting preferred.

Certifications

• Basic Life Support (BLS) certification preferred.

Knowledge

• Familiarity with orthopedic procedures casting splinting and musculoskeletal conditions preferred.
• Knowledge of outpatient clinical workflows and patient care processes.

• Ability to lift push and pull up to 50 pounds on a regular basis.
• Frequent standing and walking throughout the workday.
• Ability to bend kneel squat reach twist and grip while performing patient care duties.
• Ability to safely assist pediatric patients during examinations and procedures.

• Fast-paced outpatient Pediatric Orthopedics clinic.
• Frequent interaction with pediatric patients families providers and multidisciplinary care teams.
• Exposure to clinical equipment and potential infectious materials; appropriate PPE is provided.
• Collaborative environment focused on quality patient outcomes and exceptional service.

At Mercy we believe healthcare is a ministry of compassion. As a Medical Assistant in Pediatric Orthopedics youll have the opportunity to make a meaningful impact in the lives of children and families while working alongside a dedicated team committed to exceptional care professional growth and service excellence.

Apply today and help us bring Mercys healing ministry to life for every child we serve.