Medical Assistant Mercy Clinic at Work Edwardsville
St. Louis, MO - USA
Job Summary
- Prepare patients for provider visits by:
- Recording chief complaints
- Obtaining vital signs
- Reviewing medical history and allergies
- Performing medication reconciliation
- Completing Advanced Standard Rooming processes
- Addressing preventative care gaps including fall risk assessments depression screenings cancer screenings diabetic eye exams and rechecking elevated blood pressure readings
- Administer vaccines and injections within scope of practice.
- Assist with in-office testing including:
- Phlebotomy/blood draws
- EKGs
- Mental status examinations
- Walking oxygen studies
- Point-of-care testing
- Manage triage and in-basket responsibilities including:
- Reviewing and following up on test results
- Responding to MyMercy messages
- Processing medication refill requests
- Represent Mercy at WWT wellness events and health fairs.
- Provide blood pressure screenings flu shot clinics and support other employer wellness initiatives.
- Assist with annual wellness screening campaigns by collecting vitals and completing employee screenings.
- Perform EPIC charting referral coordination and event-related data entry.
- Check patients in and update demographic and insurance information.
- Obtain required forms and signatures.
- Schedule patient appointments and manage incoming calls.
- Communicate and route messages appropriately.
- Monitor and adjust provider schedules as needed.
- Registered Medical Assistant (RMA) certification preferred but not required.
- Experience with EPIC registration scheduling and patient data entry preferred.
- Strong clinical organizational and customer service skills.
- Ability to work independently and collaboratively in a fast-paced environment.
- Must maintain a professional energetic and customer-focused presence as a representative of Mercy at the employer clinic.
- Flexibility to travel occasionally to the WWT clinic in Edwardsville IL for wellness events or coverage needs (infrequent).
- Opportunity to work in a collaborative employer health setting focused on preventive care and employee wellness.
Education: High school diploma or equivalent
Education Preferred: Graduate from an accredited Medical Assistant program
Experience Preferred: One year of applicable patient care experience or applicable medical office experience as defined by the clinic
New hire must attend MA Clinic Academy training
Other Knowledge Skills and Abilities
Works well as a member of a team; willing to collaborate with all members of the care team
Excellent written and oral communication skills
Customer service orientation
Excellent organizational and interpersonal skills
Flexible and positive attitude
Attention to detail and accuracy
Self-directed and able to perform tasks that are in scope of practice independently with minimal oversight
From day one Mercy offers outstanding benefits - including medical dental and vision coverage paid time off tuition support and matched retirement plans for team members working 32 hours per pay period.
Join a caring collaborative team where your voice matters. At Mercy youll help shape the future of healthcare through innovation technology and compassion. As we grow youll grow with us.
Required Experience:
Junior IC
About Company
Mercy is one of the largest U.S. health systems with 44 acute care & specialty hospitals, over 700 physician & outpatient clinics in Arkansas, Kansas, Missouri & Oklahoma.