Medical Assistant Medical Office Rep

Dignity Health Medical Foundation established in 1993 is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California Arizona and Nevada. Today Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers we provide increasing support and investment in the latest technologies finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled qualities that are vital to maintaining excellence in care and service.

Dignity Health Medical Group Merced a service of Dignity Health Medical Foundation is a multi-specialty clinic conveniently located on Mercy Avenue in Merced. Along with our local affiliated Dignity Health hospital (Mercy Medical Center Merced) we offer an integrated care delivery system that provides high quality compassionate care in family medicine cardiology colorectal surgery general surgery ENT orthopedics spine surgery sports medicine endocrine surgery and womens health.

One Community. One Mission. One California

As our Medical Assistant you will ensure smooth daily operations for your patients and the medical team. You can expect to support multiple patients daily depending on physician availability.

Every day you will proactively prepare patient charts assist with patients exams or procedure and relay physician instructions administer physician-directed medication and perform accurate vital sign measurements manage medical records (charts and EMR) communicate patient concerns to providers and collaborate with physicians insurance and pharmacies for medication authorizations and refills..

To be successful in this role you must have an enthusiasm to help others and the ability to work efficiently and provide empathy for our patients.

• High School Graduate General Studies or GED General Studies
• Satisfactory completion of formal Medical Assistant program pursuant to the Division of Allied Health Professions or military training that is equivalent to an accredited Medical Assistant program (determination by DHMF HR department in conjunction with the State Division of Allied Health)
• Basic Life Support - CPR upon hire

Preferred

• 6 months experience in an outpatient setting as a Medical Assistant
• 6 months experience in an outpatient setting as a Medical Office Receptionist or an equivalent amount of experience in a high volume customer service role in another industry/environment working with referrals or scheduling surgeries
• Experience in billing
• Prior call centerexperience