Medical Assistant (MA)

As a Medical Assistant (MA) in Daphne Alabama you will play a vital dual role in delivering both exceptional clinical support and seamless patient experience. This position blends traditional Medical Assistant responsibilities with front-end patient coordination functions to ensure smooth clinic operations especially during launch and early growth phases.

You will be a trusted partner to providers patients and families supporting care from check-in through discharge. This role requires flexibility adaptability and a team-first mindset as you may rotate between clinical and patient-facing administrative responsibilities based on operational needs.

WHAT YOULL DO:

• Clinical Care & Provider Support
  • Greet room and prepare patients for appointments with warmth and professionalism.
  • Complete patient intake obtain vital signs and conduct defined scope assessments.
  • Perform point-of-care testing (strep flu RSV COVID hemoglobin etc.).
  • Perform intramuscular injections safely and accurately whilemonitoringpatients for any adversereactions.
  • Perform diagnostic X-raysin accordance withclinic protocols and safety standards (training provided).
  • Assistphysicians and advanced care practitioners with patient care.
  • Prepare exam rooms and ensure infection control standards aremaintained.
  • Support medication refills prior authorizations referrals and patient recall efforts.
  • Ensure patient charts areaccurateand up to date in the EMR.
• Patient Experience & Care Coordination
  • Welcome patients and guide them through check-in and registration processes.
  • Collect and verify demographic and insurance information in the EMR.
  • Schedule appointments follow-ups consults and referrals.
  • Answer and manage incoming calls with empathy and professionalism.
  • Support outreach related to quality measures and follow-up care.
  • Maintainstrong communicationwith clinical and administrative teams to ensure continuity of care.
  • Assistwith opening/closing clinic procedures and general organization.
• Team Collaboration & Launch Support
  • Rotate between clinical and coordination duties based on daily clinic needs.
  • Demonstrate flexibility and willingness to support cross-coverage.
  • Contribute to workflow optimization and continuous improvement efforts.
  • Serve as a positive representative of the clinics mission vision and values.

WHAT YOULL NEED:

• High school diploma or equivalent.
• Current Certified Medical Assistant (CMA) is preferred.
• BLS certificationrequired
• 1yearof experience in a medical assistant or patient-facing healthcare role.
• Comfort navigating electronic medical records and scheduling systems.
• Strong interpersonal and communication skills.
• Ability to multitask and remain organized in a fast-paced environment.
• A collaborative mindset and willingness to be cross-trained.
• Commitment todeliveringcompassionate inclusive and family-centered care.

COMPENSATION & SCHEDULE:

• Clinic hours and shifts vary between the following windows:
• North Alabama Clinics:
  • Huntsville & Madison: Monday-Friday 12pm to 8pm; Saturday & Sunday 8am to 6pm
• Central Alabama Clinics:
  • Hoover & Tuscaloosa: Monday-Friday 12pm to 8pm; Saturday & Sunday 8am to 6pm
  • Trussville: Monday-Friday 10am to 6pm; Saturday & Sunday 8am to 6pm
• South Alabama Clinics:
  • Daphne: Monday-Friday 12pm to 8pm; Saturday & Sunday 8am to 6pm
  • Mobile: Monday-Friday 10am to 6pm; Saturday & Sunday 8am to 6pm
• Hourly pay ratebased on yearsofexperience
• Evening premium pay applies to all shifts beginning at or after 6:00 PM
• Weekend Premium Pay:Eligible for weekend premium pay on all weekendshifts worked.
• Weekend Requirement:Full-time clinicians are expected to work a minimum of four weekend shifts per month.
• Holiday Requirement:Required toparticipatein holiday coverage including:
  • One enterprise-designated winter holiday
  • One enterprise-designated summer holiday
  • One designated high-impact holiday
• Holiday Premium Pay:All qualifying holiday shifts are eligible for applicable premium pay.

WHAT WE OFFER:

• A collaborative mission-driven workplace focused on kindness equity and service excellence
• Opportunities to grow within an organization that values internal development and career progression
• Supportive leadership and strong cross-functional collaboration
• Competitive compensation including shift differential and premium pay opportunities
• A role where your organizational skills and people-first approach directlyimpactpatient experience and clinic success

• A positive inclusive workplace culture
• Competitive compensation packages
• Full benefits including health dental and vision
• Opportunities for professional growth and development
• The chance to make a real impact in the lives of children and families

If you do not see a current opening that matches your skillset we still want to hear from you. Please email your CV to and let us know how you can contribute to our mission of keeping children healthy and families supported.