Medical Assistant (MA)

Position Overview:

The Medical Assistant (MA) provides direct clinical and administrative support to healthcare operations within a federally contracted ICE short-term residential facility in Alexandria LA.

Working under the supervision of licensed nursing and medical personnel the Medical Assistant supports intake screenings vital signs collection medication administration processes patient flow coordination medical documentation specimen collection and healthcare support services. This role requires strong clinical skills attention to detail sound judgment and the ability to perform effectively in a fast-paced environment serving individuals from diverse cultural linguistic and socioeconomic backgrounds.

Key Responsibilities/Essential Functions:

Clinical Support & Patient Care

• Assist licensed medical staff with intake medical screenings health assessments and patient evaluations.
• Obtain and document vital signs medical histories and screening information.
• Perform point-of-care testing and specimen collection within scope of certification and training.
• Assist providers and nursing staff during examinations treatments and clinical procedures.
• Identify and report signs of illness injury behavioral health concerns or medical emergencies to licensed staff.
• Support infection prevention and control practices throughout the facility.

Medication Support

• Assist licensed nursing staff with medication administration processes and documentation.
• Support medication reconciliation activities during intake and discharge.
• Ensure medications are properly stored labeled secured and organized.
• Assist with medication distribution and return procedures in accordance with facility protocols.

Patient Flow & Coordination

• Coordinate patient movement throughout the healthcare unit for screenings appointments and medical services.
• Prepare examination rooms screening stations and treatment areas.
• Assist with intake and discharge healthcare processes.
• Coordinate healthcare appointments referrals and off-site medical visits as directed.

Medical Documentation & Records

• Maintain accurate timely and complete healthcare documentation.
• Enter patient information screening results test results and clinical activities into the electronic health record (EHR) system.
• Assist with management and organization of healthcare records and referrals.
• Ensure documentation complies with applicable healthcare contractual and organizational standards.
• Maintain confidentiality and security of all protected health information

Medical Supply & Equipment Management

• Maintain inventory of medical supplies equipment and personal protective equipment (PPE).
• Restock examination rooms screening stations and treatment areas.
• Monitor supply levels and report shortages or reorder needs.
• Ensure medical equipment is clean functional and available for use.
• Report equipment maintenance or replacement needs promptly.

Compliance & Safety

• Perform duties within the scope of Medical Assistant certification and applicable state regulations.
• Comply with all facility policies healthcare protocols and contractual requirements.
• Follow infection control safety emergency response and incident reporting procedures.
• Adhere to all mandatory reporting requirements and facility safeguarding standards.
• Complete required trainings and maintain all required certifications.

Collaboration & Communication

• Collaborate with physicians nurses behavioral health personnel and interdisciplinary team members.
• Support effective communication regarding patient care needs and healthcare operations.
• Participate in shift briefings team meetings and operational updates.
• Deliver services in a culturally responsive trauma-informed and professional manner.

Required Qualifications & Core Competencies:

• High school diploma or GED required.
• Completion of an accredited Medical Assistant program required.
• Current Medical Assistant certification (CMA RMA CCMA or equivalent nationally recognized credential).
• Minimum two (2) years of Medical Assistant experience in a clinical healthcare setting.
• Experience obtaining vital signs performing point-of-care testing specimen collection and medical documentation.
• Knowledge of infection control practices medical terminology and healthcare procedures.
• Experience utilizing electronic health record (EHR) systems.
• Strong organizational communication and interpersonal skills.
• Ability to work effectively with individuals from diverse backgrounds.
• Current CPR and Basic Life Support (BLS) certification or ability to obtain prior to start date.
• Ability to obtain and maintain required background clearances.
• Ability to read write and communicate effectively in English for documentation and coordination purposes

Desired Skills:

• Experience working with pediatric family or residential populations.
• Experience in government-contracted residential correctional shelter or congregate-care healthcare environments.
• Bilingual proficiency in Spanish or another commonly encountered language.
• Phlebotomy certification or demonstrated phlebotomy experience.
• Experience supporting infectious disease testing and screening programs.
• Training in Trauma-Informed Care crisis intervention or de-escalation techniques.
• Experience working with diverse populations

Conditions of Employment:

• Employees must be a U.S. Citizen or a Legal Permanent Resident
• Employment is contingent upon successful completion of the following screening:
• • Federal background investigation (up to and including a Tier 4 DHS clearance)
  • Criminal history check
  • Verification of employment and education history
  • Compliance with all government credentialing requirements
  • Drug Screening
• Employees must adhere to all federal security confidentiality and operational protocols while working within government facilities.
• Must be able to speak read and write in English
• Anovaeon operates 24 hours/365 days and requires the flexibility to work additional hours nights weekends and holidays
• Must show proof of eligibility to work in the U.S.
• Internal background check to the satisfaction of contract requirements.
• If applicable Child Abuse/ Neglect Report (CAN) or child protective services check with no adverse findings.

Physical Requirements:

• Ability to stand walk and move throughout the facility for extended periods.
• Ability to respond quickly to medical emergencies.
• Ability to lift and move medical supplies and equipment up to 50 pounds.
• Ability to perform repetitive clinical tasks requiring manual dexterity.
• Ability to sit at a computer workstation for extended periods while completing documentation.

Work Environment:

• Fully on-site position at a federally contracted short-term residential ICE facility in Alexandria LA.
• Fast-paced high-volume healthcare environment supporting individuals and families in short-term residential care.
• Potential exposure to infectious diseases bloodborne pathogens and other healthcare-related hazards; appropriate PPE will be provided.
• Work schedules may include days evenings nights weekends holidays and rotating shifts.

Other Duties & Information:

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job.

• Position Type: Full-Time
• Travel Requirements: None
• Location: On-Site

About Anovaeon LLC:

Anovaeon LLC is a solutions-driven company providing end-to-end expertise in humanitarian response. We dont staff projectswe bring the right teams with the right tools guided by innovative leadership that together deliver operational success. From disaster response and recovery to migration and emergency preparedness we integrate strategic leadership with hands-on execution. Our team combines deep industry experience with data-driven solutions ensuring our partners are well equipped to mitigate crises effectively and deliver real impact and mission success.

Anovaeon LLC is an Equal Opportunity and Affirmative Action Employer and prohibits discrimination and harassment of any type on the basis of actual or perceived race color national origin ancestry sex (including pregnancy childbirth breastfeeding and medical conditions related to pregnancy childbirth or breastfeeding) gender gender identity and gender expression religious creed disability (mental and physical) including HIV and AIDS medical condition (cancer and genetic characteristics) genetic information age marital status civil union status sexual orientation military and veteran status denial of family and medical care leave arrest record and/or any other characteristic(s) protected by federal state or local law.

This policy applies to all terms of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence training compensation benefits employee activities and general treatment during employment.

If you need any accommodations to complete the application participate in an interview take part in pre-employment testing or engage in any part of the selection process please contact us at

Required Experience:

Junior IC