Medical Assistant AI Systems Associate
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Job Summary
This is a remote position.
The Medical Assistant AI Systems Associate supports clinical and administrative healthcare operations while working with AI-enabled systems designed to improve workflow efficiency documentation patient communication and healthcare data management.
This position combines medical assistant knowledge with practical experience using artificial intelligence automation electronic health record systems and digital healthcare tools. The associate serves as a bridge between healthcare workflows and technology helping ensure AI-supported processes are accurate efficient appropriately documented and aligned with established organizational procedures.
Use AI-enabled healthcare platforms and digital tools to support clinical and administrative workflows.
Review AI-generated documentation summaries classifications or recommendations for accuracy and completeness before appropriate use or escalation.
Assist with patient intake medical histories demographic information appointment preparation and clinical documentation.
Enter review and maintain information within electronic health record and other healthcare information systems.
Support AI-assisted documentation and workflow automation while maintaining appropriate human review of healthcare information.
Identify inaccurate incomplete or inconsistent AI-generated information and escalate issues according to established procedures.
Assist with testing and evaluating AI-supported healthcare workflows and document system performance or recurring issues.
Provide feedback to operations clinical and technology teams regarding usability workflow efficiency and system accuracy.
Support data quality initiatives by reviewing healthcare information for completeness consistency and appropriate categorization.
Assist with patient communication scheduling referrals follow-up activities and other administrative healthcare processes.
Follow organizational requirements related to patient privacy confidentiality HIPAA information security and appropriate use of healthcare technology.
Maintain documentation of system issues workflow changes testing activities and process improvements.
Collaborate with clinicians administrative teams operations personnel and technology teams to improve AI-supported workflows.
Medical Assistant certificate diploma associate degree or equivalent healthcare experience preferred.
Familiarity with medical terminology clinical workflows patient documentation and healthcare administrative processes.
Experience using electronic health record systems or other healthcare technology preferred.
Interest in artificial intelligence healthcare technology automation or digital health.
Strong attention to detail and ability to identify inconsistencies in clinical or administrative information.
Strong written and verbal communication skills.
Ability to learn new software platforms and technology-enabled workflows.
Understanding of patient confidentiality and HIPAA requirements.
Ability to work effectively across clinical operational and technology teams.
Competitive compensation based on experience and qualifications
Health dental and vision insurance
Paid time off and company holidays
Flexible work environment with remote or hybrid opportunities where applicable
Professional development and continuing education opportunities
Hands-on exposure to AI-enabled healthcare systems and emerging digital health technologies
Opportunities to develop skills across healthcare operations clinical systems AI-assisted workflows and data quality
Collaborative environment working across clinical operational and technology teams
Ongoing training on new healthcare technologies systems and AI-enabled workflows
Required Skills:
Candidates should possess an Associates or Bachelors degree in one of the following disciplines: Psychology Life Sciences Biology Biomedical Science Public Health Health Sciences Nursing Healthcare Administration Medical Laboratory Science Related scientific or healthcare disciplines Requirements Associates or Bachelors degree in a relevant field. Clinical research experience preferred Strong organizational and time management skills. Excellent written and verbal communication skills. High attention to detail. Proficiency with Microsoft Office (Excel Word Outlook and PowerPoint). Ability to manage multiple priorities in a fast-paced environment. Working knowledge of ICH-GCP guidelines and clinical research processes is preferred. Key Responsibilities Support the day-to-day coordination of clinical trials. Maintain and organize Trial Master File (TMF) documentation. Assist with regulatory document collection and tracking. Coordinate communication with clinical sites sponsors and vendors. Track study milestones deliverables and timelines. Review study documentation for completeness and accuracy. Support investigator meetings and study start-up activities. Assist with data management and query resolution. Ensure compliance with Good Clinical Practice (ICH-GCP) company SOPs and regulatory requirements. Prepare reports and maintain accurate study records.
Required Education:
High school diploma or equivalent required Medical Assistant certificate or diploma from an accredited or recognized training program preferred Associate or bachelors degree in Life Sciences Health Sciences Biology Chemistry Psychology Medical Assisting Allied Health Health Information Technology Healthcare Administration or a related field preferred Relevant healthcare experience may be considered in place of a college degree Additional training or certification in healt
