Medical Assistant 2 Orthopaedics

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The University of Miami/UHealth Department of Orthopaedics has an exciting opportunity for a full time Medical Assistant 2 to work in Plantation FL. The Medical Assistant (MA) 2 will perform multi-skilled tasks to assist the medical providers. The MA 2 shall assist patients healthcare management and clinical procedures in a culturally competent manner utilizing evidence-based standards of quality safety and service. The MA 2 provides hands-on care to patients while adhering to regulatory requirements standards of care and institutional policies and procedures under the direct supervision and responsibility of a licensed physician. The physician in charge may delegate the tasks to oversee the MA 2 to a Nurse or Designee in charge of the unit/clinic. The MA 2 shall adhere to ethical and legal standards of professional practice recognize respond to emergencies and demonstrate professionalism. The MA 2 provides care within the philosophy mission vision and values as well as within the policies and procedures of the Department of Nursing and the University of Miami. As a professional monitors the quality of care provided and nurtures a compassionate and healing environment. The MA 2 works directly with the Nurse Manager/Nurse Supervisor/Charge Nurse and/or the Designee in charge of the Unit or Clinic to ensure a safe delivery of care that supports the UHealth mission. The MA shall adhere to ethical and legal standards of professional practice recognize respond to emergencies and demonstrate professionalism. The MA provides care within the philosophy mission vision and values as well as within the policies and procedures of the Department of Nursing and the University of Miami. As a professional monitors the quality of care provided and nurtures a compassionate and healing environment. The MA works directly with the Nurse Manager/Nurse Supervisor/Charge Nurse and/or the Designee in charge of the Unit or Clinic to ensure a safe delivery of care that supports the UHealth mission.

CORE JOB FUNCTIONS

1. Utilizes creative methods to support patients individual needs and respect patients spiritual beliefs faith and practices.

2. Establishes a trusting relationship by creating and maintaining a conducive climate for healing by being authentically present to the patient and family identifying and managing discomforts providing emotional support.

3. Prioritizes and integrates multiple requests and work expectations by performing tasks appropriately in a timely manner safely and professionally. Communicates clearly and in a timely manner to patient and family as well as the appropriate team members. Seeks assistance when needed.

4. Contributes to team building by participating in unit/clinic programs and meetings. Commits to positive morale using constructive and effective conflict resolution skills. Learns and utilizes available technology resources for communication documentation and locating pertinent information regarding clinical situations diagnosis and treatments.

5. Attains educational knowledge and competencies that reflects current clinical practice skills. Demonstrates commitment to lifelong learning and is responsible for his/her own professional development and maintenance of knowledge regarding the patient population and assignments.

6. Ensures compliance with all State and Federal regulatory guidelines to include Health Insurance Portability and Accountability Act (HIPAA).

7. Performs professionally within their clinical scope of practice skills utilizing State Federal and University of Miamis standards guidelines relevant statues rules and regulations. Incorporates protocols and standards of care into daily practice.

8. Accepts and provides focused constructive feedback and guidance with loving kindness in a manner that provides growth and maintains self-esteem.

9. Abides by the standards for ethical behavior therapeutic communication and protecting the privacy of patient information.

10. Assists providers with physical examinations by preparing treatment/exam room with proper supplies instruments and materials as directed.

11. Understands the importance of medical and surgical asepsis. Prepares patients for physicians care with basic instruction and information regarding examination procedures.

12. Perform vital signs EKG phlebotomy and document in patients medical record.

13. Cleans and/or sterilizes medical instruments while observing principles of sterile technique. Schedules patients for tests and completes required forms for laboratory work.

14. Maintains accurate and complete patient records and documentation. Orders stocks and inventories supplies and assists in performing clerical duties. 15. Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS

Education:

• High School Diploma or equivalent/relevant experience certification or license

Certification and Licensing:

• Approved MA Certifications:

• CMA- Certified Medical Assistant - American Association of Medical Assistants (AAMA)

• RMA- Registered Medical Assistant - American Medical Technologists (AMT)

• CCMA- Certified Clinical Medical Assistant- National Healthcare Association (NHA)

• NCMA - National Certified Medical Assistant (NHA - NCCT)

• NRCMA - Nationally Registered Certified Medical Assistant (NAHP)

Additional certification:

• American Heart Association (AHA) Basic Life Support (BLS) for healthcare providers

• HIV & AIDS Certification: Florida HIV/AIDS Healthcare Professional Continue Education (CE) Certification Florida: HIV/AIDS Training for Healthcare Professionals

Experience:

• Minimum 2 years of relevant experience required

Knowledge Skills and Attitudes:

• Learning Agility: Ability to learn new procedures technologies and protocols and adapt to changing priorities and work demands.

• Teamwork: Ability to work collaboratively with others and contribute to a team environment.

• Technical Proficiency: Skilled in using office software technology and relevant computer applications. -

• Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders.

This is a core job profile description and is not reflective of all duties that may be assigned to a specific position in each individual department. The above statements are intended to describe the general nature and primary responsibilities of this core job profile. Specific duties and tasks may vary based upon departmental needs. Other duties may be assigned to the above consistent with the knowledge skills and abilities required for the job.

1. May require travel to multiple clinic sites throughout the week.

2. Maintains high level of customer service. Excellent patient relations are an essential component of this position.

3. Provides clinical support to physicians and other medical providers. Assists with minor procedures as needed. Also assists with medication medical supplies and equipment as needed.

4. Removes sutures/staples assists in wound care under the direct supervision of a physician.

5. Assesses applies and removes casts splints and other orthopaedic devices if necessary.

6. Coordinates patient flow in/out of the pod with the goal of and emphasis on minimizing waiting time for the patients.

7. Prepares patient (provides gowns assists patient) area and medications for procedures.

8. Maintains exam rooms and cast room fully stocked and ensures that rooms are cleaned after each patient. Uses maintains and cleans medical equipment.

9. Obtains authorizations for special procedures etc. from insurance companies. Labels processes and ships aspirations and needle biopsies.

10. Assists physician in obtaining pertinent medical information from the patient and is always readily available to the physician throughout the examination to facilitate the management of patient care.

11. Handles all medical emergencies in a timely and competent manner always putting patients safety first.

12. Receives and records requests from patients by telephone (medication refills referral requests lab results medical advice etc.).

13. Other relevant duties as assigned by supervisor.

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The University of Miami offers competitive salaries and a comprehensive benefits package including medical dental tuition remission and more.

UHealth-University of Miami Health System South Floridas only university-based health system provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center we are proud to serve South Florida Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching research and patient care. Were the challenge youve been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

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