Media Planning Manager

Job Description:

Our Opportunity

Chewy is looking for a highly organized AI-forward Manager Comms Planning & Ops to help scale how we plan traffic and govern Growth Marketing campaigns across the enterprise.

This role sits within the Comms Planning function and will operate at the intersection of Marketing leaders

Channel teams Site Creative Analytics and Marketing Operations. You will support the management of the Growth Marketing Comms Calendar messaging and offer structure campaign taxonomy and key operating rhythms that keep hundreds of customer touchpoints moving each month across paid social Paid Search/Product Listing Ads YouTube affiliate and other performance marketing channels.

The ideal candidate is a strong operator and systems thinker who thrives in a fast-moving high-volume environment. You will bring structure to complex campaign planning reduce coordination tax across teams and identify AI- and prompt-first ways to connect Workfront workflows campaign inputs tagging requirements creative specifications reporting needs and stakeholder updates. This is an enterpriseimpacting C5 role that will influence how Chewy plans governs launches and measures Growth Marketing activity at scale.

What Youll Do

• Support the management of the Growth Marketing Comms Calendar ensuring campaign timing messaging offers channel placements and key dependencies are accurate current and visible to stakeholders

• Serve as a key operating partner across Marketing Channel Site Creative Analytics and Marketing Operations teams to help ensure offsite campaigns and onsite experiences are coordinated and consistent

• Traffic and govern hundreds of customer touchpoints each month across paid social Paid Search/Product Listing Ads YouTube affiliate and other Growth Marketing channels

• Manage campaign intake routing prioritization updates and change management through Workfront and related planning systems

• Support governance for campaign taxonomy naming conventions offer structures messaging inputs tracking/tagging requirements creative specifications and reporting readiness to improve consistency execution quality traceability and measurement

• Coordinate scheduling and delivery of third-party campaign reporting across channels ensuring leaders have timely visibility into campaign status results risks and learnings

• Identify and implement AI-assisted workflows prompt libraries templates and automation opportunities that reduce manual coordination improve quality and accelerate campaign planning cycles

• Build scalable operating routines documentation and QA checkpoints that improve handoffs reduce errors and create stronger accountability across teams

• Proactively surface calendar conflicts offer inconsistencies missing dependencies tagging or spec gaps reporting gaps and execution risks then drive resolution with the right partners

What Youll Need

• 6 years of experience in marketing operations growth marketing integrated marketing planning campaign management media operations or a related function

• Experience supporting complex multi-channel marketing calendars or high-volume campaign operations

• Strong understanding of performance marketing channels such as paid social Paid Search/Product Listing Ads YouTube affiliate display or lifecycle marketing

• Working knowledge of campaign tagging tracking parameters channel trafficking requirements creative specifications QA processes and reporting inputs

• Experience with marketing workflow project management or planning systems; Workfront experience strongly preferred

• Demonstrated ability to support governance around taxonomy naming conventions campaign metadata offer structures and reporting inputs

• Strong cross-functional communication skills with the ability to translate complex campaign details into clear plans decisions timelines and stakeholder updates

• High attention to detail and sound operational judgment especially when managing customerfacing messaging offers timing trafficking requirements and reporting dependencies

• Experience using AI tools prompts automation or workflow optimization to improve speed quality visibility or decision-making

• Ability to influence teams without direct authority and bring clarity to ambiguous fast-changing business priorities

• A genuine interest in Chewys customer experience and a passion for helping pet parents receive timely relevant and consistent communications

Preferred Qualifications

• Experience in ecommerce retail marketplace subscription or enterprise-scale performance marketing environments

• Experience partnering with Site or merchandising teams to align offsite campaigns with onsite landing experiences offers and messaging

• Familiarity with third-party media reporting AI-assisted QA prompt engineering connected planning systems or creative/media trafficking workflows

• Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected characteristic.

• The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidates relevant experience education and work addition this position is eligible for 401k and a new hire and annual equity grant. C08 positions may also be eligible for annual bonus.

We offer different types of insurance and benefits such as medical/Rx vision dental life disability hospital indemnity critical illness and accident. We offer parental leave family services benefits backup dependent care flexible spending accounts telemedicine pet adoption reimbursement employee assistance program and many discounts including 10% off pet insurance and 20% off at .

Exempt salary team members have unlimited PTO subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color ancestry national origin gender citizenship marital status religion age disability gender identity results of genetic testing veteran status as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law and you need an accommodation during the application process or to perform these job requirements or if you need a religious accommodation please contact .

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