Med Spa Manager
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Job Summary
| Practice: | Established Med Spa and Wellness Practice |
| Location: | Fort Myers FL On-Site |
| Schedule: | Full-Time 40 hrs/week Clinic hours including one later close midweek and Saturday appointment coverage as needed |
| Compensation: | $60000 - $70000 base monthly performance bonus tied to revenue and membership growth plus additional performance incentives |
| Employment: | Full-Time W2 |
Lead an established med spa in one of Southwest Floridas strongest growth markets: a loyal client base a premium service environment and real accountability for the numbers the team and the guest experience.
An established med spa and wellness practice in Fort Myers is searching for a hands-on Med Spa Manager to take ownership of daily operations. The fundamentals are in place: steady demand an experienced service team and an active client base. What the practice needs is a leader who runs a tight floor energizes the team and grows revenue and memberships through consistent execution.
If you love owning a locations performance know your KPIs cold and still enjoy being out front with clients and staff this role is built for you.
Who thrives here:
- An operator who owns a revenue number and treats KPIs as the scoreboard not the paperwork
- A people leader who coaches front office and service teams to a standard and holds it
- A hands-on manager who stays client-facing and solves floor problems personally
What you will be measured on: revenue against plan membership growth and retention rebooking rate average ticket lead-to-appointment conversion and provider utilization.
What you will do:
- Own the daily rhythm of the practice: staffing scheduling team huddles and floor execution
- Lead coach and develop the team across front desk and service support to clear performance and service standards
- Track and improve the KPIs above and report practice performance to regional leadership
- Model consultative client-facing conversations and guide clients into the right services and membership options
- Ensure consistent follow-up on leads inquiries and consults through the practices CRM and booking systems
- Drive local marketing community partnerships and on-site promotions that build traffic and revenue
- Maintain standards for cleanliness presentation compliance and daily readiness
- Manage inventory vendors and ordering within budget
- Address performance issues early with coaching clear expectations and decisive action when needed
Before you apply: this is an on-site leadership role in Fort Myers with direct accountability for practice results. It requires prior location-level management experience; this is not a first-time-manager position.
Must-Have:
- 3 years managing a location-level business in med spa aesthetics wellness elective healthcare fitness hospitality or membership-based retail
- Experience leading a team of 4 or more across front-of-house and service roles
- Track record of hitting and improving KPI-based goals: revenue memberships rebooking utilization or conversion
- Comfortable with client-facing consultative conversations about services and membership options
- Strong operational fundamentals: staffing plans scheduling daily execution standards and service recovery
- Familiarity with scheduling systems POS and CRM tools (specific platforms are flexible)
- Available for Saturday appointment coverage as needed
- Able to work on-site in Fort Myers FL
- U.S. work authorization without sponsorship
Nice-to-Have:
- Exposure to injectables aesthetics or medical wellness services
- Experience coordinating licensed providers (NP PA RN or estheticians)
- Fluency in modern spa booking and POS platforms (Zenoti Boulevard Mindbody or similar)
- Local marketing referral programs or community partnership experience with measurable results
- Online reputation management: growing review volume and rating
- Experience stepping into bigger roles as a result of performance
This role is not a fit if:
- You want to stay in the back office and avoid client-facing conversations
- You struggle to talk about numbers and KPIs or rely only on gut feel
- You avoid coaching accountability or difficult conversations with underperformers
- $60000 - $70000 base: commensurate with experience
- Monthly performance bonus tied to revenue against plan and membership growth (full structure shared during the interview process)
- Additional performance incentives on top of the monthly bonus
- Medical dental and vision insurance
- 401(k)
- Paid time off
- Employee discounts on services
- Stable predictable clinic-hour schedule including a later close one day midweek and Saturday appointment coverage as needed
- Professional protocol-driven environment with clear standards and partnership with clinical leadership
- Growth and development opportunities in medical aesthetics and wellness operations as the organization expands
What success looks like (first 6 to 12 months):
- Revenue is on plan and growing and the numbers show it
- Memberships are growing steadily and rebooking is materially higher than when you started
- Provider schedules are optimized and peak-hour utilization is strong
- Client experience is consistently excellent with strong service recovery and an improving online reputation (goal: 4.5 rating)
- The team knows their numbers understands expectations and executes without leadership in the room
About the opportunity: an established med spa and wellness practice in Fort Myers with an experienced team an active client base and room to grow. This search is managed by PLACEM!NT Recruiting; the practice name is shared with candidates who advance to screening.
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Were recruiting on behalf of our client/employer partner in (Fort Myers FL) an Equal Opportunity Employer. Reasonable accommodations are available; request assistance by contacting us at . We and/or the employer may use automated tools (including AI) to support parts of recruiting (e.g. organizing applications identifying role-relevant qualifications scheduling) with human oversight; these tools are not the sole basis for decisions; people make all hiring decisions consistent with applicable laws (Florida). placeM!NT is supporting this client with recruitment. All communication will come from a email address.
Required Skills:
Three or more years managing a single location in med spa aesthetics wellness elective healthcare fitness hospitality or membership-based retail with direct accountability for that locations results. Must have led a team of four or more across front-of-house and service roles and hold a track record of hitting and improving KPI-based goals such as revenue memberships rebooking utilization or conversion. Comfortable with client-facing consultative conversations about services and membership options. Strong operational fundamentals: staffing plans scheduling daily execution standards and service recovery. Familiar with scheduling systems POS and CRM tools; specific platforms are flexible. Must be available for Saturday appointment coverage as needed able to work on-site in Fort Myers and authorized to work in the U.S. without sponsorship.
Required Education:
No degree or license required. This role is selected on demonstrated location-level management experience not credentials.
