Mechanical Parts Specialist
Job Summary
We are working with an established industrial company seeking a 2nd Shift Parts & Customer Service Specialist to join its team.
This is a great opportunity for someone who enjoys working with customers but also likes being hands-on. Youll help customers identify what they need recommend the right products or components and then assemble or prepare those products for the customer.
Experience working in an auto parts store industrial supply company hardware environment equipment dealer or similar setting could translate very well into this position.
Assist customers with identifying the correct parts and products for their needs
Ask questions and understand customer requirements before recommending solutions
Provide strong knowledgeable customer service
Locate parts and materials within inventory
Measure cut assemble and prepare products based on customer specifications
Select the appropriate fittings clamps connectors and related hardware
Complete customer orders accurately and efficiently
Maintain organized inventory and work areas
Learn the companys product lines and become a trusted resource for customers
Work closely with other team members to make sure customers receive the right solution
Strong customer service skills
Mechanical aptitude and comfort working with basic tools
Ability to measure accurately and follow specifications
Someone who enjoys solving problems and figuring out how things work
Previous parts counter sales automotive industrial supply hardware maintenance manufacturing or mechanical experience is helpful
Ability to learn different parts fittings sizes and product applications
Comfortable working independently and staying productive during 2nd shift
Previous experience with hoses fittings hydraulics or industrial components is a plus but not required. We are open to someone with the right mechanical aptitude and customer service background who is willing to learn.
This is a hands-on customer service role for someone who would rather solve a customers problem than simply stand behind a counter.
- Medical dental and vision coverage TFE Benefits Overview
- Employer-paid life insurance and voluntary supplemental coverage TFE Benefits Overview
- 401(k) with 4% employer match after 4 months TFE Benefits Overview
- 1215 days PTO plus one paid birthday day off
- Employee assistance wellness and discount programs TFE Benefits Overview
- Training and professional development opportunities TFE Benefits Overview
Benefits begin the first day of the month following 60 days of employment.
Required Skills:
- Strong mechanical aptitude and ability to work with basic hand tools - Good customer service and communication skills - Ability to understand customer needs and recommend the right parts or products - Comfortable measuring cutting fitting and assembling components - Basic math and measurement skills - Ability to identify and work with fittings clamps connectors and related hardware - Strong attention to detail and accuracy - Ability to learn technical products and applications - Dependable and able to work independently on 2nd shift Previous automotive parts industrial supply maintenance manufacturing or mechanical experience is preferred.