MDR Shift Analyst, Unit 42

Our Mission

At Palo Alto Networks were united by a shared missionto protect our digital way of life. We thrive at the intersection of innovation and impact solving real-world problems with cutting-edge technology and bold thinking. Here everyone has a voice and every idea counts. If youre ready to do the most meaningful work of your career alongside people who are just as passionate as you are youre in the right place.

Who We Are

In order to be the cybersecurity partner of choice we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption Collaboration Execution Integrity and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest we invite you to join us!

Job Summary

Join the Unit 42 Managed Detection and Response (MDR) team as an MDR Shift Analyst focused on overnight and weekend security operations. Youll monitor customer environments investigate security alerts and respond to cyber threats using technologies such as Cortex XDR.

This role is ideal for analysts who thrive in fast-paced SOC and incident response environments enjoy solving complex security challenges and are comfortable working night shifts as part of a 24x7 global operation.

Key Responsibilities

Monitor and investigate security alerts across customer environments

Triage investigate and respond to security incidents from detection through resolution

Analyze endpoint network and log data to identify malicious activity

Communicate findings and remediation recommendations to customers and internal teams

Document investigations response actions and incident outcomes

Partner with Threat Intelligence Threat Hunting and Security Research teams to improve detections and response capabilities

Qualifications

• Qualifications

  3 years of SOC Incident Response MDR or Managed Security Services experience

  Hands-on experience with EDR SIEM SOAR and firewall technologies

  Strong understanding of cyber threats attack techniques and incident response processes

  Excellent written and verbal communication skills

  Preferred

  Cortex XDR and/or Cortex XSOAR experience

  Previous experience working shift-based or overnight security operations

  CySA CEH or similar security certifications

  MDR managed security military cyber or intelligence experience

  Additional Information

  This position supports a 24x7 MDR operation and requires flexibility to work overnight weekend and holiday shifts based on business and customer needs.

  *this role requires candidates to be a U.S citizen*

Compensation Disclosure

The compensation offered for this position will depend on qualifications experience and work location. For candidates who receive an offer at the posted level the starting base salary (for non-sales roles) or base salary commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Our Commitment

Were trailblazers that dream big take risks and challenge cybersecuritys status quo. Its simple: we cant accomplish our mission without diverse teams innovating together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need please contact us at .

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace and all qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.