Marketplace Manager, Amazon

HOURGLASS COSMETICS Marketplace Manager Amazon(Hybrid Role)

Connected by creativity and driven by purpose. Hourglass Cosmetics is a vegan and cruelty-free beauty brand redefining luxury cosmetics with high-performance products innovative formulas and award-winning franchises. Recognized by Forbes Fast Company and Time Magazine as one of the most inventive beauty companies Hourglass leads the industry with its breakthrough products and its commitment to animal welfare. Founded in 2004 Hourglass is globally available in 32 markets and over 4600 doors including Sephora Ulta Neiman Marcus Selfridges Space NK and more. Hourglass became part of the Unilever Prestige division in 2017. Discover more about the Hourglass brand story and mission on our website .

The Marketplace Manager will own and grow Hourglasss marketplace business with primary responsibility for Amazon and TikTok a highly hands-on individual contributor this roledrives profitable growth operational excellence and customer acquisition while protecting Hourglasss luxury positioning through direct execution across marketplace operations content merchandising advertising and account management.

WHAT YOU DO:

• Own marketplace performance across Amazonand future marketplace channels.
• Protect and enhance Hourglasss luxury positioning through marketplace pricing assortment content promotions and customer experience.
• Manage product catalog operations including listings variations flat files keyword optimization product data maintenance and troubleshooting.
• Optimizemarketplace content and merchandising including PDPs A content Brand Stores imagery videos FAQs and other customer-facing experiences.
• Lead new product launches end-to-end from content readiness and QA through launch execution and performance monitoring.
• Own marketplace operations including inventory planning FBA execution Seller Central administration issue resolution reimbursements launch tracking and promotional calendars.
• Build andmaintainmarketplace workflows SOPs trackers and reporting processes to ensure continuity scalability and cross-functional clarity.
• Serve as the primary owner of marketplace agency relationships setting priorities reviewing performance providing strategic direction and holding partners accountabletogrowth profitability operational and brandobjectives.
• Develop and oversee marketplace advertising programs ensuring investments support business goals anddeliverefficient growth.
• Experience managing affiliate creator and social commerce programs; TikTok Shop experience is a plus.
• Monitor account health Buy Box ownership pricing integrity listing suppression unauthorized sellers compliance risks and fulfillment issues.
• Own marketplace reporting and analysisleveragingAI and automation to uncover insights improve decision-making and streamline workflows.

YOULL LOVE THIS JOB IF:

• You are highlyANALYTICALand use data toidentifyopportunities and solve problems.
• You areSTRATEGICand connect marketplace execution to broader business goals.
• You areOPERATIONALLY EXCELLENTandenjoy rolling up your sleeves and balancing strategic thinking with hands-on execution.
• You are a strongCOMMUNICATORwho collaborates effectively across functions and external partners.
• You areAGILEand adapt quickly to changing priorities and marketplace environments.
• You areCURIOUSandleverageAI automation and emerging technologies to improve efficiency and impact.
• You arePASSIONATEabout beauty commerce and creating exceptional customer experiences.

QUALIFICATIONS:

• Minimum 5 years of experience in e-commerce or marketplace management including direct ownership of Amazon Seller Central operations and performance.
• Demonstratedexpertisewith listings variations flat files backend keywords catalog management and marketplace troubleshooting.
• Strong experienceoptimizingmarketplace content merchandising and customer experience.
• Experience with FBA inventory planning forecasting account health compliance and operational issue resolution.
• Experience managing or overseeing marketplace advertising programs and agency partners.
• Experience with creator affiliate influencer or social commerce programs; TikTok Shop experience is a plus.
• Strong analytical skills with advanced Excelproficiencyand experienceleveragingAI automation and analytics tools to improve productivity insight generation and business outcomes.
• Comfortable working directly within Amazon Seller Central and marketplace platformson a daily basis with a willingness to own both strategy and execution.
• Experience managing external agencies vendors and technology partners.
• Excellent cross-functional communicator with the ability to prioritize influence and execute in a fast-paced environment.
• Beauty luxury or premium consumer goods experience preferred.
• Must be able to work from Corporate Office at least 60% of the time

The expected base salary range for this position is $90000 to $95000 per year. The exact base salary is determined by various factors including experience skills education geographic location and budget.

This position is also eligible for participation in the company discretionary bonus plan based on personal performance and company results.

In addition to base salary Hourglass Cosmetics offers a competitive benefits package to eligible employees including medical insurance dental insurance vision insurance life insurance accident insurance critical illness insurance disability insurance retirement savings plans and company match paid family leave education-related programs paid holidays discretionary vacation time and more.

Hourglass is an organization committed to diversity and inclusion to drive its business results and to create a better future every day for its diverse employees global consumers partners and communities. If you are an individual with a disability and need accommodation in order to apply for a job listing please contact us at or .

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