Enter a job title or keyword

Marketing Technology Operations Manager

SkinSpirit

Job Location:

Palo Alto, CA - USA

Yearly Salary: USD 115000 - 130000

Posted: 2 July 2026 (30+ days ago)

Application Deadline: 18 November 2026

Vacancies: 1 Vacancy

Job Summary

Celebrating 20 years of excellence SkinSpirit is a top destination for aesthetic skincare and bodywith over 60 locations nationwide. Our highly trained experts are the best in the industryrenowned for personalized service delivering safe effective medically-proven treatments and optimal results. SkinSpirit is here to ensure you find joy in your skincare journey and happiness in the results youre looking for.

We thrive in a people-first culture with an authentic emphasis on wellbeing. As we grow we reinforce the integrity of our unique culture by leading with love and an unparalleled passion for what we do. We offer world-class training and education. And as industry leaders were always innovatingbringing state-of-the-art equipment and services to our clinics. Join the SkinSpirit experience!

Position Overview:

The Marketing Operations Manager plays a critical role within the marketing team focused on optimizing the efficiency and effectiveness of marketing processes technology and metrics. This role ensures strategies are executed smoothly and performance is measured accurately. The Marketing Operations Manager bridges the gap between marketing and other departments such as Clinic Operations and IT to maintain a cohesive approach to market engagement. This roles expertise in marketing technology analytics and process management is essential for driving the continuous improvement of marketing efforts and contributing to the overall success of the organization.

Location: This position will be primarily remote with occasional travel (approx. 10%) required. Preferred candidates will be located in US Eastern Time zone.

What You Will Do

Lead recurring reviews of marketing automation processes with internal stakeholders and functional leaders to identify areas for improvement optimization and innovation
Track analyze and report on marketing campaign performance to inform strategic decisions
As the marketing technology subject matter expert configure and manage the software stack to ensure seamless execution of campaigns and strategies. Including but not limited to workflow and automation setup fields/forms customization system-wide rules configuration website content updates and user roles/permissions setup
Ensure compliance with data privacy regulations and other relevant regulatory requirements such as GDPR CCPA and ADA while monitoring best practices within marketing operations
In cases where additional configuration support is required evaluate engage and manage consultants who are software subject matter experts
Translate business needs into system requirements and ensure that these are clearly communicated to and understood by IT consultants and/or software vendors
Develop and execute test plans to ensure newly implemented features are functioning as intended
Provide training and mentoring to marketing staff on best practices and using new features
Monitor system performance quickly identify and resolve software/process problems and provide regular system performance trend reports
Proactively evaluate upcoming software releases for potential impacts to production environment and new feature adoption opportunities obtain stakeholder alignment on the most impactful features and lead the testing and implementation of any new features
Maintain a prioritized list of SkinSpirit specific feature requests submitted to software vendors and negotiate the business case for them to be built
Project manage the implementation of any new software including evaluation contract negotiation implementation and ongoing renewals
Collaborate with cross-functional teams to align marketing initiatives and facilitate continuous improvement (for example Clinic Operations Information Technology Learning & Development)
Ongoing optimization of the marketing software budget by managing licenses usage and value for investment ensuring spending is aligned with strategy and objectives
Conduct market research and competitive analysis to stay ahead of industry trends and inform marketing strategies

What You Will Bring

Bachelors degree required
3-5 years of hands-on experience with HubSpot; strong technical expertise required
Proficiency in Google Analytics (GA4)
Expertise in Google Tag Manager
Experience with marketing attribution management
Experience managing and maintaining digital marketing systems to ensure legal compliance (e.g. cookie consent tools) with familiarity in GDPR CCPA and ADA compliance
Experience with data privacy platforms such as Osano or OneTrust preferred
Experience managing the configuration of a variety of marketing technologies including WebFlow EventBright and other modern marketing platforms
Experience with multi-unit business models including but not limited to healthcare MedSpa and brick-and-mortal retail a plus
Experience project managing marketing tool implementations from beginning to successful completion
High proficiency with Excel Power BI and/or other business intelligence tools to discover impactful process insights and evaluate system performance
Detail-oriented with excellent problem-solving and organizational skills
Excellent verbal and written communication skills with the ability to influence others
Ability to be efficient and productive in a fast-paced environment
Ability to work independently and as part of a team
Consistently demonstrates good judgment strong character ethics and high standards of performance

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer
Occasionally stand walk use hands and fingers handle or feel reach with hands and arms climb or balance stoop knee crouch or crawl talk and hear
This position is fully remote but occasional short-term travel may be required

Benefits

We offer a competitive benefits package which includes generous employee discounts Friends & Family discounts and a beautiful working environment with a stellar team. We also offer paid holidays and a 401k plan with a company match program. For full-time employees we offer Medical Vision and Dental insurance.

Notices for Applicants

Notice at Collection
Privacy Policy for California Residents
SkinSpirit participates in E-Verify; To learn more please visit - Employee Rights and Responsibilities

SkinSpirit is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or any other characteristic protected by applicable laws regulations and ordinances. We seek to hire on the basis of merit competence performance and business needs.

Required Experience:

Manager

Apply Now