Marketing Support Coordinator
Job Location:
Orlando, FL - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
As a Marketing Support /Guest Tour Coordinator (Night Shift) you would be responsible for executing your positions responsibilities in alignment with our Spirit of Service culture and driving company success through performing the following tasks to the highest standards:
- Act as the first point of contact for the Marketing and In-House Team Members.
- Conduct an average of 40 outbound calls daily to coordinate guest tours.
- Accurately record guest tour presentation reservations in the system for the Hotel Marketing and In-House Teams.
- Assist Marketing Management in monitoring and advising tour flow and is the central hub of communication with all of the Marketing Departments including but not limited to: Hotel Marketing In-House Marketing Gifting and Hosts.
We offer an excellent benefit package to our full-time Team Members that include medical dental and vision insurance 401K plan Paid Time Off (PTO) program and extraordinary travel benefits starting on day 1 of employment!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform crucial job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Qualifications
Hilton Grand Vacations is an authority in the vacation ownership industry operating with an unwavering dedication to innovation quality and continued growth. At the core of our companys success are our Team Members. To fulfill this role optimally you must possess the following minimum qualifications and experience:
- Knowledge of Timeshare/ Vacation Ownership
- Experience conducting out bound customer service calls
- Computer literate with excellent typing skills 10-key preferred
- Proficient with Microsoft Office including Excel and Outlook
- Experience answering phones with phenomenal customer service
- Ability to multitask while remaining detail-oriented
- Excellent job attendance
- Night Shift able to work nights
It would be helpful in this position for you to demonstrate the following capabilities and distinctions:
- Previous Timeshare Experience is a plus
- Previous High-End/Luxury Customer Service Experience
Required Experience:
IC
About Company
What makes Hilton Grand Vacations unique? There’s nothing more rewarding than creating lifelong memories, for yourself and for others. And that’s what you’ll do with us. Through our inclusive culture of belonging, we value and celebrate the uniqueness of every individual who makes us ... View more
