Marketing Support Coordinator Marbrisa Resort

HGV now offers First Day Benefits to our new employees!

Are you highly organized meticulous and energized by working in a fast-paced environment As a Marketing Support Coordinator youll play a vital role in supporting our Local Marketing and Sales teams by coordinating tour placements managing guest information and helping drive revenue-generating opportunities for our resort.

This is an excellent opportunity to earn $20/hour while building a career with a world-class hospitality company that offers comprehensive benefits starting on day one along with opportunities for professional growth and advancement.

Why Youll Like it Here:

• Start Day One Strong Medical dental and vision coverage from your first day
• PTO That Fits Your Lifestyle Travel recharge or just relax
• Travel Like an Insider Stay at Hilton properties starting at $40/night dining discounts
• Get Paid Your Way Early access to your paycheck with DailyPay
• Plan for Your Future Automatic enrollment in our retirement savings plan
• Room to Grow Real career advancement opportunities within the company

What Youll Do:

• Respond to guests in a timely manner and represent HGVs Cultural Values.
• Continuously self-educate yourself on the resort and location data.
• Prepare & update all vital tour manifests for the Marketing Department to better manage and track wave allotments.
• Track all materials invitations referral programs and all gifting overages.
• Prepare the Pre-Arrival tracking reports for management in order to monitor monthly Minimum Performance Standards.
• Distribute leads based on Pre-Arrival performance.

What Youll Bring:

• High School Diploma or equivalent
• Ability to work varying hours and shifts including weekends and public holidays
• Computer literate with excellent typing skills 10-key preferred
• Proficient with Microsoft Office including Excel and Outlook
• Experience answering phones with excellent customer service
• Ability to multitask while remaining diligent

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous Timeshare Experience
• Previous High-End/Luxury Customer Service Experience

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.