Marketing Programs Specialist
Phoenix, AZ - USA
Job Summary
Symmetry is the payroll infrastructure for software & payroll platforms powering the paychecks of over 64 million workers each year. Our fully integrated suite of payroll tax APIs and software tools allows companies to solve tax compliance issues and build applications across the entirety of the payroll process.
AI is a fundamental part of how work gets done at Symmetry. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process.
About the Role:
At Symmetry were building the future of payroll compliance technology. We have a powerful vision and an ambitious growth planbut brilliant strategy is nothing without tactical execution. Thats where you come in.
Were looking for a Marketing Programs Specialist to be the operational backbone of our marketing enginethe person who turns strategy into shipped work across new business acquisition and client and product communications. This isnt a role about sitting in meetings or setting strategy; its about making things happen and making them happen faster than traditional marketing teams ever could.
Youll work hand-in-hand with two leaders: supporting the Demand Generation Manager to drive new client acquisition and supporting the Product Marketing Manager to deliver client and product communications. And youll do all of it as an AI-first marketerusing AI as your co-pilot in everything you touch. We believe the next generation of B2B marketers wont just use AI; theyll make it the default way they work. This role is built for exactly that person.
This is a high-impact execution role with a direct line to pipeline and revenue offering a front-row seat to building a world-class AI-first and B2B SaaS marketing function.
About the Team:
Symmetrys Marketing team is dedicated to building brand awareness and driving enterprise demand for our payroll compliance solutions. Our core mission is to achieve significant growth and position Symmetry as a leader in infrastructure for payroll tax compliance. Were developing a robust enterprise marketing team encompassing demand generation product marketing digital marketing lifecycle marketing and analyticsbuilt from the ground up with AI embedded in how we work.
This role reports to the CMO and works in close partnership with the Demand Gen Manager and Product Marketing Manager. Youll execute across two pillars: new business acquisition (with Demand Gen) and client and product communications (with Product Marketing) gaining broad experience across digital marketing events lifecycle and product communications and AI-first operations while learning from an experienced and collaborative team.
Youll also have the opportunity to:
- Build hands-on experience with a modern AI-augmented marketing tech stack.
- Become deeply fluent in AI tools and workflowsa skillset that will define the next decade of marketing careers.
- Gain exposure to growth strategies that connect marketing activities directly to revenue.
- Work cross-functionally with demand gen product marketing sales product and leadershipdeveloping communication and collaboration skills that accelerate career growth.
Heres what youll do day-to-day:
- Grow into more ownership over campaigns and programs as you gain experience
- Coordinate LinkedIn and Google Ads campaigns targeting prospects using AI to accelerate audience research draft and iterate ad copy variants analyze creative performance and surface optimization recommendations
- Support planning and execution of prospect-facing webinars and digital campaigns including registration and landing page setup speaker coordination Zoom management and follow-up reporting in HubSpot using AI to draft promotional copy campaign briefs and post-campaign summaries
- Build and maintain acquisition nurtures and lead workflows in HubSpot using AI to personalize messaging iterate copy and analyze engagement
- Activate customer stories and case studies across channels turning each story into campaign assets nurtures sales enablement materials social content and webinar talking points using AI to produce multiple distributed assets from a single story
- Distribute release notes and product updates to the developer persona across channels including in-product email docs changelog and community using AI to translate engineering-written notes into developer-friendly communications and draft channel-specific variants
- Execute customer-facing lifecycle programs in HubSpot including onboarding nurtures feature adoption sequences expansion campaigns and customer newsletters using AI to personalize at scale and identify the highest-converting moments in the journey
- Maintain a unified marketing calendar spanning acquisition and client/product communications using AI to draft status updates flag conflicts and dependencies and turn raw campaign data into reports for leadership while keeping prospect-facing and customer-facing messaging from colliding
Heres what were looking for:
- 3 years in a B2B marketing role ideally in SaaS or technology. Exposure to demand generation lifecycle marketing customer marketing or developer marketing is a plus.
- Fluency with AI tools as your default way of working. Youve gone beyond basic promptingyouve built custom GPTs or Claude Projects automated workflows or used AI tooling to solve real problems.
- Organized and detail-oriented able to manage multiple tasks and deadlines across parallel workstreams.
- Reliable follow-throughyou take ownership of your commitments.
- Clear communicator who works well with internal teams (Demand Gen Product Marketing Sales) and external partnersand who can adapt tone for different audiences including technical readers like developers.
- Curiosity about how marketing influences not just net-new pipeline but also customer retention and expansion revenue.
- Comfortable learning new tools quicklya skill that matters more than ever as the AI tooling landscape evolves monthly.
- Experience with any of the following is a plus:
- Marketing Automation (HubSpot or similar) including lifecycle workflows and customer segmentation
- CRM (Salesforce or similar)
- Events (Zoom or other webinar platforms)
- Project Management (Notion Asana or similar)
- AI & Automation Tools (Claude ChatGPT Gumloop Glean or similar)
- Developer-facing communication tools (changelog platforms dev community tools technical documentation systems)
Our cash compensation amount for this role is targeted at $63830/yr- $78724/yr in Scottsdale. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.
Symmetry has a physical office space in who are based in those locations will be expected to work from the office on designated days approximately2-3 daysper week (or more depending on role).
When approved to work from a location other than the office a secure reliable and consistent internet connection is required.
Being happy at a job goes beyond just doing the work. Where you choose to spend 40 hours a week should be a place that challenges you professionally and aligns with your personal goals and well-being. We truly love what we do and our customers love what we produce. Our family-owned and -operated business is collaborative fun and friendly. We offer the opportunity to work with all kinds of positions across the company from the CEO to support to sales and everything in between.
Recently Symmetry became part of Gusto. More than 400000 businesses use Gustos people platform to hire pay insure and support their teamfrom modern payroll and benefits to distributed work services and international contractor support to expert HR. Together Symmetry and Gusto are pushing the entire industry forward by helping growing businesses access tools and services that for so long have only been available to larger corporations.
Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds not just because its the right thing to do but because it makes our company stronger. If you share our values and our enthusiasm for small businesses you will find a home with us.
We are proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race color religion national origin age sex (including pregnancy childbirth or related medical conditions) marital status ancestry physical or mental disability genetic information veteran status gender identity or expression sexual orientation or other applicable legally protected characteristic. Our company considers qualified applicants with criminal histories consistent with applicable federal state and local law. Our company is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey please fill outthis form and a member of our team will get in touch with you.
We take security and protection of your personal information very seriously. Please review ourFraudulent Activity Disclaimer.
Personal information collected and processed as part of your Gusto application will be subject toGustos Applicant Privacy Notice.
Our products make sure millions of paychecks are right no matter where people live or work in the U.S. We simplify the payroll process with accurate and dependable payroll withholding tax solutions. Our clients include Fortune 500 companies like Walmart and Southwest Airlines and leading payroll service providers including ADP and Paychex. With a 95% customer retention rate our products always have to be top-of-the-line and so do our employees.
Symmetry is also the company behind the popular website which helps millions of Americans better understand their paychecks every month.
Required Experience:
IC