Marketing Operations & Production Manager

Manage the end-to-end production workflow for Prides in-house marketing initiatives including print digital video photography and vendor coordination and overseeing workflow for a broader marketing team

Lead and mentor direct reports while managing overall marketing workflow

Oversee intake prioritization and execution of all marketing projects from concept through delivery

Navigate ambiguity by clarifying project requirements and making informed decisions when information is incomplete

Adjust timelines and priorities as needed to accommodate changing business needs without compromising quality

Work closely with stakeholders to define project requirements create briefs scopes and objectives

Maintain and update the annual marketing calendar

Lead weekly creative project check-in meetings with design web and digital teams

Serve as the main point of contact for communication between internal departments

Proactively communicate progress and obstacles to ensure timelines are met

Take ownership of follow-up and escalation needs

Ensure all projects are completed on time and quality checked

Determine resources required for each project

Coordinate assets for sales collateral photography video shoots digital campaigns and web projects

Manage rounds of proofing printing and delivery

Utilize project management platforms ( Asana etc.) for planning tracking and reporting

Advocate for best practices in workflow efficiency

Collaborate on post-project analysis to identify improvements for future initiatives

Staff management including documenting and communicating objectives positively impacting employee morale motivating team members conducting performance appraisals and appropriately addressing individual or group performance issues

Ensure all safety and security rules are strictly observed and any accidents incidents or injuries are promptly reported to management

Complete the annual CTPAT Security Training

Assign train and develop staff based on experience and departmental goals

Develop goals and objectives and measure outcomes to ensure goals are met

Focus on continuous improvement and consistently demonstrate good business judgment

Develop a Strong 2nd for your area of responsibility

Work effectively with all Pride departments to exceed internal and external expectations

Pride retains the discretion to modify duties and/or assign other duties as necessary

Must be a self-starter friendly team player professional detail-oriented and honest

Must have the ability to:

Multi-task problem-solve and prioritize in a fast-paced working environment

Guide direct and motivate staff

Develop and meet project timelines

Work with ambiguous or incomplete information make sound decisions and move projects forward despite uncertainty

Clarify details and fill gaps proactively through problem-solving and resourcefulness

Must have:

Relentless drive to achieve advancement and continuous improvement

Strong emotional intelligence and collaboration

Excellent leadership and relationship building skills

Strong organizational and project coordination skills

Excellent verbal written and presentation skills

Intermediate working knowledge of Microsoft Office Word Excel and PowerPoint

Strong working knowledge of project management system preferred

Working knowledge of digital asset management (DAM) systems Canva and Adobe Suite preferred

At least 5 years of experience in project or production management within a marketing environment

At least 5 years of hands-on experience with project management software

At least 2 years of experience with supervising at least 2 staff members preferred

At least 2 years of agency experience highly preferred

High School Diploma or GED

Bachelors Degree in Marketing Communications Business Administration Project Management or a related field preferred

Must be legally authorized to work in the United States without sponsorship now or in the future

This job description is not intended to be all-inclusive

This is a safety sensitive position

In exceptional circumstances some of the physical requirements of this position may be modified or eliminated as a reasonable accommodation for a person with a disability as defined by the Americans with Disabilities Act

Pride Mobility Products/Quantum Rehab is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex gender identity sexual orientation race color religion national origin physical or mental disability protected Veteran status age or any other characteristic protected by federal state or local law. Pride Mobility Products/Quantum Rehab is an Affirmative Action Employer with obligations under VEVRAA and Section 503 of the Rehabilitation Act of 1973 for protected veterans and individuals with disabilities.

If you are a person with a disability a disabled veteran or require a reasonable accommodation or assistance in completing an application for employment please contact our human resources department at 1- x1250.

Required Experience:

Manager