Marketing Operations Architect, AI Automation

Marketing Operations Architect AI Automation

Austin TX Arboretum Plaza (Hybrid)

Position Summary

Thales is looking for aMarketing Operations Architect AI Automation to lead the strategy architecture and hands-on development of AI-driven innovations that transform how marketing operates at scale.

In this position you will also be responsible for designing and deploying agentic workflows that automate manual business processes transitioning our operations into an agent-led production environment. Blending AI product thinking solution architecture and hands-on development this role focuses on practical AI adoption - helping team work faster reduce friction and improve marketing efficiency and performance.

Key Areas of Responsibility

• Define and own the Marketing AI & Automation roadmap aligned to business priorities by identifying and prioritizing high-ROI AI use cases redesigning high-volume manual workflows into automated agent-led processes and moving AI initiatives from experimentation to production-grade scalable capabilities.
• Architect and implement AI agents and agentic workflows integrated with core systems including Salesforce Marketo Outreach ZoomInfo and related platforms while implementing AI guardrails including quality controls privacy compliance and responsible AI standards.
• Drive AI adoption through structured enablement training and rollout plans; serve as a trusted advisor to Marketing leadership on AI capabilities and opportunities; and build confidence and fluency in AI-powered ways of working across teams.
• Collaborate with BDRs Campaign Operations Demand Generation Regional Marketing Sales Enablement and other teams to validate current-state workflows and design future-state agentic models while partnering closely with IT Security and the central AI infrastructure team to ensure governance compliance and secure integrations.
• Establish success metrics tied to efficiency gains cost reduction quality improvement and revenue impact while implementing usage performance and cost tracking for AI agents and workflows.
• Continuously refine AI agents based on adoption patterns performance data and user feedback and publish impact summaries that clearly demonstrate measurable business value.

Minimum Qualifications

• 5 years of experience in Marketing Operations Revenue Operations or Marketing Technology with proven experience designing agentic workflows to augment or replace manual marketing workflows and processes.
• Hands-on experience building AI agents using tools such as Mindflow Copilot Studio LangChain or similar frameworks with the ability to rapidly prototype test with users and iterate based on feedback.
• Strong understanding of enterprise integration patterns and APIs.
• Knowledge of enterprise AI governance data security data privacy and compliance considerations.
• Experience working with technical teams Salesforce (SFDC) Administrators and other MarTech system owners along with experience using marketing platforms such as Marketo Outreach 6sense and ZoomInfo.
• Proactive problem-solver with the ability to navigate ambiguity remove roadblocks and drive successful AI and automation initiatives.

Applicants must be legally authorized to work in the United States for any employer at the time of hire. This position is not eligible for visa sponsorship or for assuming sponsorship of an employment visa now or in the future.

If youre excited about working with Thales but not meeting the requirements for this position we encourage you to join our Talent Community!

Special Position Requirements

• Schedule: Core business hours Monday Friday.
• Travel: This position may require domestic travel less than 10%.
• Regulatory Compliance Requirements: None.

Why Join Us

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Thales champions inclusion and we believe diversity strengthens the fabric of our culture. Thales is an Equal Opportunity Employer including disability/veterans.

If you need an accommodation or assistance in order to apply for a position with Thales please contact us at .

The reference Total Target Compensation (TTC) market range for this position inclusive of annual base salary and the variable compensation target is between

This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including but not limited to the employees career path history competencies skills and performance as well as the companys annual salary budget the customers program requirements and the companys internal equity. Thales may offer additional benefits and other compensation depending on circumstances not related to an applicants status protected by local state or federal law.

(For Internal candidate if you need more information please raise HR request through MyThales)

Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents including the following:

Elective Health Dental Vision FSA/HSA Voluntary Life and AD&D Whole Group Life w/LTC Critical Illness Hospital Indemnity Accident Insurance Legal Plan Identity Theft and Pet Insurance

Retirement Savings Plan after 30 days of employment with a company contribution and a match and with no vesting period

Company paid holidays and Paid Time Off

Company provided Life Insurance AD&D Disability Employee Assistance Plan and Well-being Program