Marketing Concierge

At Hilton Grand Vacations our Marketing Concierges are at the heart of the guest this role youll connect with travelers learn what excites them about travel and introduce them to our vacation ownership opportunities in a natural and engaging way. Youll invite guests to attend a presentation while creating positive memorable interactions throughout their stay. This is a fastpaced highly interactive environment where your energy professionalism and consistency directly influence both guest satisfaction and your own success. We offer a pay guarantee plus commission providing strong earning potential for employees who consistently meet or exceed expectations.

We dont just hire we invest in your success.

To support your growth from the start we offer a $2500 incentive guarantee per month for up to 6 months giving you the runway to build confidence develop your skills and grow into a highperforming marketing professional.

Why Team Members Love Working With Us

We are proud to provide fulltime Team Members with an industryleading benefits package including:

• Compensation: $17.00 per hour plus commission and bonuses governed by a compensation plan. Marketing Concierge have targeted annual earnings of $70000 with top performers earning more based on individual results.
• Day One Medical Coverage: Medical dental and vision insurance starting your first day.
• Generous Paid Time Off: Vacation sick time and paid parental leave.
• Financial Benefits: 401(k) with company match life insurance and an employee stock purchase program.
• Career Growth & Development: Tuition reimbursement for jobrelated degrees and certifications.
• Exclusive Travel Perks: Team Member discounts travel programs and resort benefits.
• AwardWinning Culture: Hilton Grand Vacations has earned four out of five stars for worklife balance and familyfriendly benefits and is recognized by Newsweek as one of Americas Greatest Workplaces for Parents & Families.

For more than 30 years weve been honored by the loyalty of our Owners Members and Guestsand our continued success is driven by the passion and professionalism of our Team Members across resorts call centers and corporate offices.

Schedule Details

Marketing Concierge work a flexible schedule which includes weekends and holidays based on guest travel patterns and business needs. You must be able to work any scheduled shift within the operating hours of 6:30 AM9:30 PM.

As a Marketing Concierge you will be responsible for:

• Promote and book vacation ownership presentations previews and the sale of mini-vacation packages to eligible on-site guests and visitors.
• Provide concierge services to guests by recommending local dining experiences and attractions while communicating ownership opportunities.
• Distribute approved promotional information and providing excellent customer service to all guests while projecting a professional company image.
• Assist in the implementation and tracking of current and future marketing programs.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Detailed understanding of the island of Hawaii with ability to explain activities restaurants and destinations throughout the island.
• Previous experience working in a commission-based sales or marketing environment.
• Preferred candidates are located in Hawaii and have knowledge of Island activities.

To fulfill this role successfully you must possess the following minimum qualifications and experience:

• Ability to work a flexible schedule including evenings holidays and weekends.
• Proficiency in English (speak read and write).
• High School diploma or equivalent.
• Basic computer proficiency with the ability to learn.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.