Market Sales Coordinator
Raleigh, WV - USA
Job Summary
Great company. Great people. Great opportunities.
If youd like the chance to make your mark with the worlds largest equipment rental provider come build your future with United Rentals!
As a Market Sales Coordinator you will support Strategic Account Managers and Market Sales Managers by being a dedicated point of contact for orders sourcing logistics and account coordination. You will work closely with these assigned Managers on contract terms pricing and fulfillment. Your primary focus is on capturing rental equipment orders and fulfillment but will also participate in activities that support building customer trust retention and promoting UR total value proposition. You will do so in a manner that supports customer advocacy and United Rentals revenue growth for all business units. Your overall objective is to deliver the highest possible levels of order fulfillment and customer satisfaction.
What youll do:
Constantly capture and execute customer orders with a high degree of urgency
Work with Inside Sales Reps from all business units in the market actively source equipment arrange transportation and develop orders accurately across all UR general rental and Specialty branches
Provide customers viable well thought-out equipment alternatives if certain equipment is not available
Maintain high familiarity and skill within UR One UR Control Total Control mobile apps and Sales Force
Identify and communicate opportunities to increase profitability and expand customer equipment mix
Provide equipment on-rent and invoice level reporting to customers as requested or scheduled
Respond to and diffuse customer objections
Monitor customer feedback surveys and interject as needed
Other duties as assigned.
Requirements:
Bachelors Degree preferred or 3 years of customer service experience
Strong customer service orientation
Strong communication and presentation skills
Solid computer skills and knowledge of most current business software
Independent worker and self-starter with strong self-imposed structure
Knowledge of equipment rental industry Total Control ERP systems and pricing for rates freight and overtime
Ability to multi-task and interact with customers via phone email text or web
Strong sense of urgency
We dont just talk the talk! Were an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - Thats why we offer best-in-class benefits and perks that will support you and your addition to our health and financial plans we also offer:
Paid Parental Leave
Employee Discount Program
Career Development & Promotional Opportunities
Additional Vacation Buy Up Program (US Only)
Early Wage Access through Payactiv (US Hourly Only)
Paid Sick Leave
An inclusive and welcoming culture
Explore our comprehensive U.S. benefit offerings
For Canadian benefits click here
United Rentals Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race color religion sex national origin age genetic information citizenship status veteran status sexual orientation gender identity disability or any other status protected by law. If you need a reasonable accommodation at any point of the application process please email for assistance.
At United Rentals we proudly hire active duty members veterans reservists and their families. The values that define your serviceleadership discipline integrity and teamworkare the same values that drive our success. With many veterans already part of our team were ready to help you transition into a rewardingcareer.
United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position location education training experience skills and ability.
Required Experience:
IC