Market & Product Expansion Associate Payments
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Job Summary
Job responsibilities
Support the development and execution of go-to-market and commercialization strategies for SMB payment products and features across the U.S. and Canada
Conduct market competitor and customer research to identify product enhancement opportunities target market needs and product-market fit
Develop launch and maintain sales enablement training and support content aligned with new product and feature releases
Manage and govern training materials sales collateral and documentation repositories to ensure accuracy compliance and adherence to control standards
Lead commercialization activities for smaller product enhancements and support larger product launches and market expansion initiatives
Partner with Product Analytics and Commercialization teams to define success metrics monitor pilot performance and track launch results against business objectives
Review and enhance banker partner and client-facing materials to drive product adoption self-service utilization and sales referrals
Communicate product strategy commercialization plans and launch readiness updates through stakeholder forums training sessions and presentations
Support regulatory risk and compliance activities by following testing procedures contributing to control frameworks and identifying process improvement opportunities
Ensure adherence to commercialization governance documentation and annual control review requirements
- 2 years of experience or equivalent expertise in Product Technology or Project Management
- Emerging knowledge of risk management and controls regional and local nuances and governance requirements
- Strong analytical skills with the ability to interpret data and make informed decisions
- Proficiency in Microsoft Word Excel and PowerPoint
- Strong attention to detail within presentation formatting and copywriting
- Experience in product commercialization and customer experience enhancement
- Excellent communication and collaboration skills to work effectively with cross-functional teams
- Ability to manage multiple projects simultaneously and meet deadlines
- Familiarity with small business payments and related technologies
- Creative problem-solving skills and adaptability to changing market conditions
- Experience with SharePoint Tableau and content management systems
Required Experience:
IC
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
