Market Operations Manager ABA Services

• $60-65000 annual salary commensurate with experience
• Comprehensive benefits package including medical dental and vision coverage
• 401(k) with 4% company match (fully vested after one year)
• Paid Time Off and Paid Holidays
• Monthly performance bonuses
• Opportunities for rapid career growth within a growing organization
• Frequent social events and team lunches
• Bonusly get recognized and give recognition in our feel-good reward platform

At Accel Therapies we specialize in Applied Behavior Analysis (ABA) and other therapies that help children with autism and developmental needs thrive. We take pride in providing exceptional evidence-based care within a positive family-centered environment.

As a Market Operations Manager youll serve as the operational leader for your entire marketoverseeing the day-to-day operations across our center-based school-based and in-home therapy programs. Youll ensure smooth execution of administrative and clinical operations foster an engaging and supportive team culture and help deliver outstanding experiences for clients and families.

Youll work closely with the Regional Operations Manager and Center Directors to align strategy drive quality and efficiency and support continued growth in your market. As your market grows you will also oversee an Associate Operations Manager (AOM) who will help you manage scheduling culture building staff support and environmental excellence across the region.

Administrative & Market Operations

• Oversee daily operations across center school and home service lines to ensure seamless execution and exceptional client and teammate experiences.
• Manage market schedules budgets and resources efficiently.
• Support marketing and outreach efforts through community events and partnerships.
• Lead client pipeline process supporting families from FBA scheduling through start date.
• Ensure centers are consistently set-up to uphold safety quality and brand standards.

Staff Leadership & Culture

• Lead coach and develop staff to drive engagement accountability and culture.
• Support BT training onboarding to provide a great experience and ensure operational excellence.
• Celebrate team wins and build a positive inclusive market culture by hosting teambuilding events coordinating team meals and being a hype leader!
• Provide ongoing coaching and performance feedback to develop your team.
• Supervise the Associate Operations Manager as the market matures delegating scheduling and culture initiatives.
• Support critical conversations deliver difficult feedback and help the team by adhering to performance management expectations and processes.

Compliance & Quality Assurance

• Ensure full compliance with all licensing safety and regulatory requirements.
• Conduct periodic audits and implement improvements to maintain operational excellence.
• Promote adherence to company policies and client safety protocols.
• Partner with clinical leadership to maintain the highest standards of care.
• Conduct caregiver attendance conversations to improve client utilization and support the overall growth and performance of the center.

Communication & Collaboration

• Serve as the market liaison among center staff families and leadership.
• Co-lead staff meetings team huddles and share key updates.
• Act as the primary operational contact for school-based partners and local stakeholders.
• Represent Accel at community and networking events to strengthen relationships and awareness.

• Bachelors degree in Business Healthcare Administration Education or related field (strongly preferred)
• 2 years of management experience in an ABA or related healthcare setting; multi-site experience preferred
• Excellent leadership communication and operational management skills
• Comfortable managing a fast-paced multi-location environment
• Bilingual in Spanish a plus

At Accel Therapies we believe in empowering both our clients and our team members. Youll be part of a supportive collaborative and mission-driven culture that values your ideas and celebrates your impact.

If youre a motivated operational leader who thrives on driving market excellence streamlining processes and delivering exceptional experiences wed love to meet you.

Apply today and help us make a meaningful difference for families in your community.

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