Market Leader
Oak Brook, IL - USA
Job Summary
About Lucid
At Lucid we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucids proprietary technology and software-defined vehicle architecture our award-winning vehicles bring our Compromise Nothing approach to the global automotive market. That means refusing to choose between performance and sustainability design and engineering ambition and Lucid Air and Lucid Gravity we have designed and built vehicles that have redefined their segments combining exceptional range performance design and expansive space in a single experience.
We achieve this through deep vertical integration with design engineering and productionhappening in-houseacross our global offices the world united by a shared commitment to refusing to settle youcanhelpredefinewhatspossible andshape the future of mobility.
OurMarket Leaders are strategic seasoned retail professionals and naturally charismatic this role you will be responsible for leading the overall performance and outbound marketing efforts of the local or regional market. The Market Leader has management and oversight for the Lucid studio in a retail environment.
You will be challenged to lead your team through training coaching motivating goal setting and sales performance. You will be tasked with creating marketing and event opportunities in your local market that will maximize Lucids brand exposure and create more Lucid owners.
You will be measured by your ability to achieve targets and accountable for overall market operations increasing brand awareness driving optimal team performance team development and maintaining store operations. To succeed at Lucid you must be results driven action oriented and hard working. You have a passion for and the ability to create exceptional customer experiences.
BUSINESS HEALTH
- Demonstrates a business owner mindset with the ability to analyze sales reports and identify business trends and market opportunities and develops a plan to capitalize on
- Stays abreast of micro and macro market developments such as grass root marketing opportunities and wider economic conditions that will influence your local market or region.
- Develop sales and marketing strategies in order to meet or exceed targets such as identify local marketing and event opportunities to drive sales
- Drive for excellence in all areas of business focused on reaching expectations for respective location
- Can identify technical operational and organizational roadblocks and provide proposed solutions.
- Generate and analyze reports on sales expenses and other KPIs
MARKET DEMAND GENERATION
- Ownership of aligned market and growing Lucids market share and oversees deployment of retail marketing program
- Identify plan and execute compelling and efficient marketing plans aimed at generating increased awareness and sales in local market or region
- Develop support and evolve Lucids brand awareness and image at the retail level in order to drive quality traffic and awareness to our sales studios.
- Manages marketing and event budget and is responsible for vendor management local spending and KPIs
CUSTOMER EXPERIENCE
- Responsible for how the customer will experience and interpret the Lucid brand through marketing and branding efforts.
- Ensure every customer touchpoint creates customer advocacy
- Manage escalations quickly and effectively
EMPLOYEE ENGAGEMENT
- Inspirational and motivational leader possess a strong operational skillset and is dedicated to providing exceptional customer experiences through the lens of efficiency.
- Career pathing: Define team and individual goals and implement employee development programs
- Studio Talent: Identify high potential talent through hiring process and effectively identify and develop succession plan for current and future talent needs of the business
- Resolve all people and safety issues in a timely and effective manner collaborating with Human Resources and appropriate teams effectively
- Ownership of team and set individual goals ensuring processes and routines are conducive to building pipeline and creating owners in order to reach studio goals
- Assist with daily operations as needed
Qualifications:
- Bachelors degree or equivalent experience
- 8 years of team sales management experience with proven track record to meet or exceed goals
- Automotive experience preferred
- Experience making data driven decisions and holding the studio accountable to KPIs
- Proven experience elevating a brand through marketing and event efforts with measurable quantitative results
- Experience leading sales management and driving results through others
- Experience in a start-up or new product launch environment in an ambiguous retail environment
- Ability to prioritize multiple projects and adhere to business-critical deadlines
- Excellent written and verbal communication skills
- Effective and proven approach to sales and sales operations
- Impeccable attention to details
- Acts with urgency and champions excellence in all company objectives
- Ability to develop collaborative relationships acting as a well-respected trusted partner with whom others want to work
- Proficient in Microsoft Office products CRM tools (i.e. Salesforce) and retail business systems.
- Ability to work evenings and weekends in a retail environment
- Valid drivers license with no suspensions within the past year. Drivers under 21 must have maintained a Drivers License for a minimum of 3 years and successfully complete Lucid Training upon hire
- Ability to obtain appropriate state DMV licensing where applicable
- Physical requirements include the ability to twist bend squat reach and stand for extended periods of time with or without reasonable accommodation.
Compensation Range: The compensation range for this position is specific to the locations listed below and is the range Lucid reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions including job-related knowledge; skillset; experience education and training; certifications; and other relevant business and organizational factors.
Earn a guaranteed base salary of $110000-$140000 USD giving you stable and predictable income from day one. Boost your earnings with uncapped commission allowing you to earn as much as your performance drives.
Compensation & Benefits: Lucid offers a comprehensive and competitivebenefits packageincluding medical dental and vision insurance; life and disability coverage; paid time off; paid holidays; and a401(k) retirementplan. Eligible employees may alsoparticipatein Lucids equity program and/or a discretionary annual cash incentive program. Incentive and equity awards if applicable aredeterminedbased on individual performance role scope market considerations and overall company resultsin accordance withthe terms of the applicable plans.
Equal Opportunity: At Lucid we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race color national or ethnic origin age religion disability sexual orientation gender gender identity or expression marital status or any other characteristic protected by applicable state or federal laws and regulations.
Accessibility: Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need anyaccommodation toparticipatein the application process please contact us at.
Candidate Data Privacy: Bysubmittingyour application you understand and agree that your personal data will be processedin accordance withourCandidate Privacy Notice.
To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.
About Company
Lucid is the future of sustainable mobility, designing electric cars that further reimagines the driving experience.