Marine Cargo Broker

The Marine Cargo Broker supports the day-to-day operations of the Marine Cargo team assisting with client servicing insurance placements renewals documentation compliance activities and system administration. Working closely with brokers clients and insurance markets the role helps deliver timely accurate and high-quality outcomes throughout the placement lifecycle.

The Role

Key Responsibilities:

Account Servicing & Placement Support

• Support new business and renewal placements from submission through binding.
• Gather and review risk information and prepare market submissions.
• Liaise with clients and insurers to obtain information and manage outstanding requirements.
• Assist with quotation comparisons placement documentation and presentation of terms.
• Monitor placement activities and escalate complex issues when required.

Documentation & Administration

• Coordinate issuance of policies endorsements and related documentation.
• Maintain accurate account policy and placement records.
• Track outstanding documentation and ensure timely delivery to clients.
• Support account administration invoicing activities and resolution of account queries.

Compliance & Systems Management

• Complete required compliance and placement procedures including market security sanctions and internal controls.
• Upload and maintain documentation in company systems including ECLIPSE.
• Ensure accurate system data entry and support data quality initiatives.
• Escalate compliance concerns and maintain confidentiality of client information.

New Business & Renewal Coordination

• Support brokers throughout renewal and new business cycles.
• Maintain renewal schedules and collect underwriting information.
• Coordinate meetings proposals and follow-up actions.
• Assist with RFP responses and placement strategy discussions.

Relationship Management

• Build and maintain professional relationships with clients insurers brokers and colleagues.
• Provide timely updates on placement progress and outstanding actions.
• Contribute to a collaborative client-focused team environment.

The Requirements

Qualifications:

• High school diploma required; college degree preferred.
• 3-5 years of insurance experience ideally in Marine Cargo Marine Transportation Logistics or Commercial Insurance.
• Experience supporting renewals new business placements market submissions and policy documentation.
• Strong Microsoft Office skills particularly Excel Word Outlook and PowerPoint.
• Excellent communication organization problem-solving and time-management skills.
• Ability to manage multiple priorities and work independently while collaborating with a team.
• Strong attention to detail and commitment to quality.
• Demonstrated proficiency in leveraging approved AI-enabled and digital tools to improve productivity workflow efficiency knowledge sharing and client outcomes.
• Sound judgment in evaluating AI-generated outputs for accuracy relevance compliance and business impact.
• Understanding of Responsible AI principles including data privacy information security transparency risk management and ethical AI use.
• Commitment to continuous learning emerging technologies and AI adoption initiatives.

Preferred Qualifications:

• Experience supporting Marine Cargo insurance placements.
• Knowledge of Marine Cargo coverage documentation and cargo-related exposures.
• Experience interacting with insurance markets and commercial clients.
• Familiarity with ECLIPSE or similar broking systems.
• Understanding of insurance compliance and placement procedures.
• Relevant insurance license or professional designation where applicable.

This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.

Compensation and Benefits

Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that base salaries may vary for different individuals in the same role based on several factors including but not limited to location of the role individual competencies education/professional certifications qualifications/experience performance in the role and potential for revenue generation.

Compensation

The base salary compensation range being offered for this role is $90000 - $115000 USD per year.

This role is also eligible for an annual short-term incentive bonus.

Company Benefits

WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

• Health and Welfare Benefits: Medical (including prescription coverage) Dental Vision Health Savings Account Commuter Account Health Care and Dependent Care Flexible Spending Accounts Group Accident Group Critical Illness Life Insurance AD&D Group Legal Identify Theft Protection Wellbeing Program and Work/Life Resources (including Employee Assistance Program)

• Leave Benefits: Paid Holidays Annual Paid Time Off (includes paid state/local paid leave where required) Short-Term Disability Long-Term Disability Other Leaves (e.g. Bereavement FMLA ADA Jury Duty Military Leave and Parental and Adoption Leave) Paid Time Off (Washington State only)

• Retirement Benefits: Contributory Pension Plan and Savings Plan (401k).

Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers we will consider for employment qualified applicants with arrest and conviction records.

At WTW we trust you to know your work and the people tools and environment you need to be successful. The majority of our colleagues work in a hybrid style with a mix of remote in-person and in-office interactions dependent on the needs of the team role and clients. Our flexibility is rooted in trust and hybrid is not a one-size-fits-all solution.

We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.

EOE including disability/vets