Manufacturing Training Supervisor

AFL manufactures industry-leading fiber optic cable connectivity and accessories and provides engineering and installation services for some of the largest telecom customers in the world. Our company was founded in 1984 with a single fiber optic cable and today we manufacture thousands of products generate an excess of $3B in revenue and employ approximately 12000 associates worldwide. At AFL we recognize that our employees are our greatest asset. We hire and train each individual investing in them to ensure success in their careers. With a commitment to professional development and growth let us connect you to your next career opportunity.

What We Offer:

• A hybrid in office schedule for qualifying employees
• Flexible time off policy
• 401K Company match (up to 4% - dollar for dollar)
• Professional development training and tuition reimbursement programs
• Excellent medical dental vision and life insurance policy options
• Opportunities for career advancement with an industry leading company!

The Manufacturing Training Supervisor leads the design execution and continuous improvement of training programs across multiple manufacturing sites. This role is responsible for directly managing a team of Manufacturing Training Instructors driving training strategy for 1000 operators and ensuring alignment with operational quality and digital transformation initiatives.

The Supervisor owns training system effectiveness (QMS LMS MES-integrated training) ensures ISO compliance and partners cross-functionally to improve workforce capability standard work adherence and operational performance. This role plays a key leadership function in scaling training globally and enabling major system deployments (e.g. PLEX Squint).

Responsibilities

• Directly supervise coach and develop a team of Manufacturing Training Instructors (7)
• Establish clear goals performance expectations and accountability for training execution and outcomes
• Conduct regular performance reviews capability assessments and succession planning for training staff
• Drive standardization of instructional practices across shifts lines and sites
• Ensure adequate instructor coverage aligned to production demand and growth
• Scale training systems to support 1000 operators across multiple locations
• Translate business needs into structured training plans aligned to operational KPIs (TTT FPY RFT etc.)
• Oversee onboarding certification and ongoing operator development frameworks
• Ensure consistency and integrity of standard work through training delivery
• Collaborate with and provide mentorship to several Training Coordinators
• Partner with Operations Quality HR Engineering and IT to identify and close skill gaps
• Serve as the primary training leader for global site support and deployment alignment
• Lead training readiness for new product introductions process changes and plant expansions
• Support international sites with training systems content and best practices
• Drive adoption of digital training tools (e.g. LMS QMS MES Squint)
• Lead transformation of standard work into visual operator-centric training content
• Oversee development of scalable repeatable training tied to system workflows (PLEX transactions etc.)
• Ensure training supports system proficiency not just documentation compliance
• Own training compliance with ISO and internal quality standards
• Lead certified trainer audit and surveillance programs
• Ensure accurate certification tracking documentation and audit readiness
• Evaluate training effectiveness using KPIs and implement corrective actions
• Establish and track training KPIs and scorecards across sites
• Analyze trends in certification performance and training effectiveness
• Drive continuous improvement by eliminating inefficiencies and standardizing processes

Personal Qualities

• Strong leadership presence with ability to influence across functions and levels
• High ownership mentality with bias toward action and accountability
• Structured process-oriented and detail-focused (audit/compliance mindset)
• Effective communicator capable of engaging both operators and executives

Qualifications

• Bachelors degree in Manufacturing Training Quality or related field
• 7 years of experience in manufacturing training operations or related field
• 3 years of people leadership experience (direct reports required)
• Proven experience managing training programs at scale across multiple sites
• Strong background in instructional design facilitation and workforce development
• Experience supporting or leading digital training systems (LMS QMS MES)
• Ability to translate complex processes into operator-focused training and standard work
• Strong data analysis and KPI management capability
• Proficient in Microsoft Office (Excel PowerPoint )

Preferred Qualifications:

• Experience with PLEX EtQ Squint or similar platforms
• Bilingual (Spanish)
• Background in Lean / Continuous Improvement methodologies
• Masters Instructional Design Learning Sciences Organizational Development or related field

Masters Instructional Design Learning Sciences Organizational Development or related field

Working Conditions

• Frequent shop floor engagement across multiple manufacturing sites
• Availability for off-shift support as needed
• Travel up to 10% including occasional international travel
• Reports directly to the Manufacturing Training Manager

Minimum Education

• Bachelors degree required Masters degree preferred

Required Experience:

Manager