Managing Director, Enterprise Platform Architecture & Engineering

The Managing Director Enterprise Platform Architecture & Engineering is a senior technology executive with deep hands-on expertise and strategic vision to define and advance enterprise platform strategy. This leader serves as a credible technical authority actively engaging in architectural design sessions challenging engineering tradeoffs with informed depth and governing infrastructure and delivery patterns from a foundation of real implementation experience.
This role spans the full enterprise platform stack: cloud and on-premises infrastructure middleware and integration technologies developer experience tooling and AI engineering infrastructure. The successful candidate will shape hybrid platform environments including AI-enabled capabilities and agentic runtimes while championing modern engineering paradigms that enable teams to build deploy and scale secure resilient and intelligent solutions at enterprise scale.


Key Responsibilities and Duties

Cloud Platform Engineering & Strategy: Define and execute enterprise cloud platform strategy with direct involvement in foundational technical decisions including cloud-native design multi-cloud and hybrid networking Kubernetes orchestration infrastructure-as-code and platform observability. Integrate AI workload requirements GPU compute high-throughput networking and LLM inference optimization into cloud architecture and capacity planning.

AI Engineering Infrastructure & Agentic Platforms: Architect and evolve infrastructure supporting enterprise AI workloads including LLM inference and model serving GPU compute management vector databases embedding pipelines and RAG architectures. Define standards for agentic workflow environments covering agent orchestration frameworks (LangGraph AutoGen CrewAI) tool-calling infrastructure memory management multi-agent coordination and AI observability.

Developer Experience & Internal Developer Platform (IDP):Design and evolve the Internal Developer Platform (IDP) ensuring engineering teams have self-service automated and frictionless access to platform capabilities. This includes:

• Environment-as-a-service sandbox orchestration enabling on-demand production-like environments for development and testing including AI model integration environments and LLM-connected sandbox configurations
• CI/CD pipeline engineering designing scaling and governing CI/CD pipelines across the engineering organization with a focus on pipeline standardization security scanning integration delivery velocity and AI-assisted pipeline automation
• AI-Assisted development tooling driving the strategy for AI-powered coding assistants automated code review AI-powered observability and intelligent testing tooling integrated into the developer workflow
• Developer portal and toolchain integration (e.g. Backstage)GitOpsworkflows and shift-left quality and security practices

Governance Standards & Modernization: Develop and govern enterprise technology standards architectural patterns and engineering frameworks including AI platform architecture standards and responsible AI infrastructure patterns. Lead architecture review boards with active technical participation. Drive modernization through infrastructure-as-code SRE principles platform observability (OpenTelemetry distributed tracing) and policy-as-code enforcement ensuring resilience and security are engineered in not layered on.

Technology Strategy & Executive Leadership: Influence technology strategy and investment decisions across Lines of Business. Lead vendor evaluations including AI platform model provider and agentic toolchain assessments with deep technical credibility. Build and develop high-performing engineering teams mentor senior engineers and architects and foster a culture of technical excellence and continuous learning.

Educational Requirements

• University (Degree) Preferred

Work Experience

• 10 Years Required

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level
11PL

• 10 years of progressive technology leadership with sustained hands-on technical depth and organizational scale

• Deep expertise across AWS Azure or GCP; multi-cloud and hybrid architecture; Kubernetes; and IaC frameworks (Terraform Pulumi Crossplane)

• Proven experience managing and modernizing Linux-based on-premises infrastructure and hybrid cloud integration

• Hands-on experience with API Gateway and IAM platforms including architecture configuration and operational governance

• Working knowledge of IDP design CI/CD pipeline engineering environment-as-a-service orchestration and GitOps workflows

• Working knowledge of AI platform infrastructure including LLM deployment vector search RAG architectures and agent orchestration frameworks

• Strong command of distributed systems microservices event-driven architecture API design (REST GraphQL gRPC) and service mesh technologies

• Proven ability to manage large technology portfolios budgets and multi-year engineering programs at the executive level

Preferred Qualifications:

• Advanced degree in Computer Science Software Engineering or a related technical discipline

• Experience in financial services fintech or highly regulated technology environments

• Background in enterprise IAM modernization and OAuth/OIDC migration

• Experience implementing AI-assisted development workflows at enterprise scale

• Familiarity with context engineering model orchestration platforms and multi-agent system design

• Experience with platform consolidation and middleware rationalization across complex multi-LOB enterprise environments

Leadership Competencies:

Strategic Technical Leadership Enterprise Systems Thinking Executive Presence with Engineering Credibility Organizational Influence Stakeholder Management Technology Transformation Leadership Talent Development and Engineering Culture Innovation Leadership Negotiation and Consensus Building.

Anticipated Posting End Date:

Actual base salary may vary based upon but not limited to relevant experience time in role base salary of internal peers prior performance business sector and geographic addition to base salary the competitive compensation package may include depending on the role participation in an incentive program linked to performance (for example annual discretionary incentive programs non-annual sales incentive plans or other non-annual incentive plans).

Company Overview

Every worker deserves a secure retirement. For more than 100 years TIAA has delivered it for millions of people. Founded to help educators retire with dignity today weʼre a market-leading retirement company fueled by world-class asset management. But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before for our clients and the many Americans who need us.

Our Culture of Impact

At TIAA were on a mission to build on our 100 year legacy of delivering for our clients while evolving to meet tomorrows challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People Be Client Obsessed Lead with Integrity Own It and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveens entrepreneurial spirit where we work hard and work together to create lasting impact. Here every associate can grow through meaningful learning experiences and development pathwaysbecause when our people succeed our impact on clients lives grows stronger.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients and is equally committed to the well-being of our associates. Thats why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health wellness and work life offerings that can help you achieve and maintain your best possible physical emotional and financial well-being. To learn more about your benefits please review our Benefits Summary.

Equal Opportunity

We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age race color national origin sex religion veteran status disability sexual orientation gender identity or any other legally protected status.

Our full EEO & Non-Discrimination statement is on our careers home page and you can read more about your rights and view government notices here.

Accessibility Support

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TIAA maintains a drug-free and smoke/free workplace.

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