• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Free food & snacks
• Health insurance
• Paid time off
• Training & development

• Lead and supervise all office team members ensuring performance expectations and production goals are consistently met.
• Monitor the daily schedule to maximize production by confirming appointments minimizing cancellations and no-shows and proactively filling open appointment times.
• Maintain efficient day-to-day office operations to achieve productivity financial and patient satisfaction goals.
• Present and explain doctor-recommended treatment plans ensuring patients fully understand their treatment options financial responsibilities and payment arrangements.
• Address patient questions and concerns with professionalism empathy and confidence.
• Perform patient chart audits coordinate clinical hand-offs and update treatment plans as directed by the treating doctor using the practice management system.
• Follow up with patients regarding outstanding or unscheduled treatment to increase case acceptance and treatment completion.
• Verify insurance eligibility and benefits collect co-payments and accurately estimate patient financial responsibility.
• Process dental insurance claims post insurance and patient payments and reconcile accounts.
• Monitor and follow up on outstanding insurance claims and accounts receivable to ensure timely reimbursement.
• Track patient balances and assist with collections while maintaining positive patient relationships.
• Educate patients on available payment options and financing solutions.
• Perform general administrative and office management duties as needed to support practice operations.

• Minimum of 3 years of experience as a Dental Treatment Coordinator and/or Office Manager in a dental practice.
• Demonstrated leadership and team management experience.
• Extensive knowledge of dental insurance plans billing claims processing and accounts receivable.
• Proven experience presenting and closing dental treatment plans.
• Strong understanding of basic and advanced dental terminology.
• Excellent written verbal and interpersonal communication skills.
• Highly organized with strong attention to detail and the ability to multitask in a fast-paced environment.
• Results-driven with a positive attitude competitive spirit and commitment to exceeding performance goals.
• Proficient in Microsoft Office applications.
• Experience with Dentrix is strongly preferred.
• Bachelors degree is preferred but not required.
• Bilingual (English/Spanish) is a plus.

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