Manager, Technical Sales

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Learn more about us as a workplace are now looking for a Technical Sales Manager to support UPM Specialty Materials business in the Americas.

Im excited to welcome a new Technical Sales Manager to our team. As we continue to strengthen our market position we are focused on building a collaborative innovative and customer-centric environment where individuals can make a meaningful this role you will combine technical expertise with commercial insight to support customers identify new business opportunities and deliver value-driven solutions. You will collaborate closely with customers and cross-functional teams to address technical challenges develop customer-focused solutions and support paper projects from initial concept through commercialization. Youll also build strong relationships across the value chain leverage market insights to anticipate emerging trends and help identify opportunities that drive innovation and sustainable growth. This is an exciting opportunity to expand your industry network and play a key role in the continued success of our business. Sarah Dembroski Sales Director Label & Release and Packaging Americas.

What you will do

• Focus on understanding customer needs and provide them with technical expertise and advice.

• Foster relationships with customers and external collaborators - become a trusted partner and build influence.

• Work closely with the sales team to identify develop and close new business opportunities.

• Provide paper converting and application expertise internally to sales teams and customer service and externally to customers on-site when appropriate.

• Handle customer remarks and claims whenever Customer Service or Operations need technical support.

• Actively participate in customer projects and innovation - document activity and progress.
  Screen assigned customer inquiries and assess them for initial fit to our paper portfolio.

• Participate in trade associations and technical conferences related to target market opportunities share information internally about the latest industry solutions and technologies.
  Closely cooperate with and support the product and technology development team.

• Act as a link between customer and production sites in solving technically complex cases and support the overall quality level improvement of the mills.

• Monitor and report on industry trends and enhance company intelligence.

Who you are

• You have relevant commercial degree/education and technical understanding of complex products

• You have proven history in a customer facing role ideally in a B-to-B environment or technical sales capacity.

• You have sales skills product application and process knowledge and experience of the paper industry and market.

• You have excellent communication and interpersonal skills

• You are commercially minded and excel at networking with others

• You are familiar with working in matrix organization

• You are decisive and results oriented

• You are agile in the face of change

• Spanish language skills are preferred

This is what we offer to you

• A meaningful job We have an inspiring purpose We create a future .

• A caring community Our community is built on great team spirit and shared care about each other and the well-being of our colleagues. We support the work-life balance of all our employees.

• Development opportunities We offer you great opportunities to learn and grow throughout your are an international multi-business organization offering plenty of avenues for personal growth.

• Responsible employer -Sustainability is at the core of everything we do. We are committed to ambitious science-based sustainability targets in allareasfrom climate change to biodiversity. We foster diversity and inclusivity offering a work environment in which everyone can be themselves.

Salary range: from 105 000 to 142 000USD/year based on qualifications and experience

UPM offers acomprehensive benefits packagewhich includes the following:

• Health insurance: comprehensive medical dental and vision plans

• Other insurances: disability coverage life and AD&D insurance

• Retirement plan: 401(k) with company match and employer retirement contribution

• Paid time off: 15 days of paid time off plus 13 company holidays

• Bonus: annual performance-based short-term incentive plan

• Other:professionaldevelopmentopportunities

Benefits are updatedannuallyand plan level eligibility requirements may apply.

Learn about ourRewardingandourWays of working.

Additionalinformation about the position

This position is fully remote (home-office based).

The position holder will report toSarah Dembroski Director Sales Label & Release and Packaging Americas.

For further information about the role please contact Director Sales Label & Release and Packaging Americas at

How to apply

To apply pleasesubmityour CV and cover letterbyAugust 122026.Please note that we accept only applicationssubmittedthrough our online application reviewing applications as they are received and you may be contacted before the application deadline.

For support withsubmittingyour applicationplease contact the HR Service Center at or tel..

Learn more about how to apply fromour Careers page.

Country-specific information

Only candidates authorized to work within the United States without sponsorship will be considered.

This Job Description is intended to be a guide and is not intended to be a contract of employment explicit or implicit. All contents are subject to change at the sole discretion of the is expectedofall employees. Other duties may be assigned as needed.

UPM North America is an Equal Opportunity Employer.

UPM Specialty Materials

UPM Specialty Materialshas over 40 years of experience producing high-performance transformative papers for packaging and APAC we also offer office and graphic papers. Our global team of 1800 experts and mills in China Finland and Germany serve customers consistently and reliably around the world.

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