Manager, Supply Chain Technology & Operations

The Manager Supply Chain Technology & Operations is a formal people manager responsible for leading the delivery stability and continuous improvement of enterprise applications supporting manufacturing and supply chain operations. The role provides direct supervision to a team of IT professionals and is accountable for staffing work allocation performance management employee development engagement and achievement of team objectives.

Success in this position is primarily achieved through setting direction deploying resources managing others and holding employees and delivery partners accountable for results. The manager owns ERP-centric systems and their integration with logistics warehousing transportation and plant operations ensuring reliable performance in a 247 production environment.

The ideal candidate brings automotive industry experience deep ERP and EDI expertise and demonstrated success as a formal supervisor. The candidate must be able to establish priorities delegate effectively coach employees address performance issues develop talent manage organizational change and maintain accountability across strategy execution and real-time operational support.

Formal Supervision & People Management

• Provide direct supervision for a team of IT professionals with formal accountability for employee performance development engagement conduct and results.
• Establish team objectives roles operating standards priorities and work plans aligned with business and IT and delegate work based on business priorities employee capabilities capacity and development needs; monitor execution and remove barriers.
• Set annual performance objectives conduct regular one-on-one meetings and formal performance reviews document feedback and maintain clear accountability for outcomes.
• Coach mentor and develop employees through actionable feedback individual development plans succession planning cross-training and stretch assignments.
• Address performance or conduct concerns promptly and consistently in partnership with Human Resources and in accordance with company policy.
• Lead workforce planning activities including organizational design staffing levels role definition skills-gap analysis recruiting interviewing selection onboarding and retention.
• Recommend and administer employee recognition pay promotion and development actions within company guidelines.
• Build team capability and continuity by identifying critical roles reducing key-person dependencies and maintaining succession and knowledge-transfer plans.
• Foster a respectful accountable collaborative and inclusive work environment that encourages continuous improvement and professional growth.
• Manage employee workload and on-call responsibilities to support sustainable coverage for a 247 production environment.
• Communicate organizational priorities and decisions clearly manage change effectively and ensure employees understand expectations responsibilities and measures of success.
• Make timely staffing and resource decisions resolve conflicts and escalate material organizational or employee risks when appropriate.
• Hold employees and external delivery partners accountable for commitments quality schedules budgets service levels and compliance requirements.

Application & Operational Leadership

• Lead Supply Chain IT application delivery and operations through effective delegation resource deployment management controls and clear accountability for system reliability service quality and business outcomes.
• Develop and implement IT strategies that align with the companys overall business objectives and drive technological advancements.
• Oversee the management and optimization of IT infrastructure to enhance operational efficiency and support business growth.
• Collaborate with cross-functional teams to identify and address system requirements ensuring the successful deployment of ERP solutions.
• Manage and mentor a team of IT professionals fostering a culture of continuous improvement and professional development.
• Ensure compliance with industry standards and regulations maintaining the security and integrity of IT systems.
• Drive innovation by staying updated with the latest technology trends and incorporating best practices into the IT strategy.
• Monitor and evaluate the performance of IT systems making data-driven decisions to improve functionality and user experience.
• Ensure system availability performance and SLA compliance for missioncritical systems
• Provide leadership during major incidents including coordination communication and postincident root cause analysis

ERP & Platform Ownership

• Lead the ERP modernization initiatives to support enterprise transformation ensuring seamless integration with existing systems and processes.
• Own ERP application delivery and support including configuration enhancements integrations and lifecycle management
• Partner with business stakeholders to translate supply chain requirements into scalable reliable IT solutions
• Ensure solutions are productionready with appropriate documentation monitoring and support processes
• Delivery Roadmap & Governance
• Define and execute application roadmaps aligned to business priorities and enterprise strategy
• Oversee demand intake prioritization and capacity planning to ensure predictable delivery
• Apply Agile and ITIL practices to balance change delivery with operational stability
• Translate business priorities into team objectives individual assignments delivery commitments and measurable performance expectations.
• Establish operating rhythms for staff meetings one-on-one reviews capacity planning risk escalation and performance monitoring.
• Balance employee contractor and vendor capacity to meet operational support and roadmap commitments while controlling cost and organizational risk.

Vendor Financial & Compliance Management

• Manage system integrators and software vendors as outcomebased delivery partners
• Own application budgets forecasts and vendor cost controls
• Ensure audit readiness security controls and compliance with internal and external requirements
• Metrics & Continuous Improvement
• Define track and report KPIs related to system availability batch performance delivery predictability and business value
• Use operational data and trends to drive continuous improvement and executivelevel decision making

• Bachelors degree and at least 6 years of information systems/information technology experience
• At least 3 years of lead experience

OR

• Masters degree and at least 5 years of information systems/information technology experience
• At least 3 years of lead experience

OR

• At least 10 years of information systems/information technology experience
• At least 3 years of lead experience

• Qualified candidates excluding current employees must be legally authorized on an unrestricted basis (US Citizen Legal Permanent Resident Refugee or Asylee) to be employed in the United States. We do not anticipate providing employment related work sponsorship for this position (e.g. H-1B status)

These qualifications are required and should be used for candidate screening:

• Automotive industry experience is required supporting manufacturing supply chain logistics or plant operations
• Enterprise ERP experience is required including handson leadership with one or more of the following platforms:
• Infor LN (LN and/or Baan)
• SAP (ECC and/or S/4HANA)
• Oracle ERP (EBusiness Suite and/or Fusion)
• Bachelors degree in Information Systems Computer Science Engineering or a related field
• 10 years of Information Technology or Information Systems experience
• 4 years of formal people-management experience with direct accountability for hiring work assignment performance objectives performance reviews coaching employee development compensation recommendations and corrective performance actions.
• Demonstrated experience leading technical or application professionals through organizational change competing priorities and mission-critical operations.
• Proven ability to delegate work manage capacity establish accountability resolve conflict and develop successors for critical roles.
• Experience partnering with Human Resources on recruiting employee development performance management engagement and policy application.
• Experience supporting missioncritical systems in a 247 operational or manufacturing environment

Preferred Qualifications

• Experience supporting multiplant or global manufacturing operations
• Exposure to WMS TMS Yard Management MES or system integration platforms
• Experience working with large system integrators and offshore delivery models
• Familiarity with Agile DevSecOps and modern release and deployment practices
• Masters degree in a related field

This position offers competitive market-based compensation along with a comprehensive benefits package designed to support employee wellbeing. You can learn more about the benefits offered for this position by visiting expected salary offered for this position will fall within the stated range with the final offer based on the candidates applicable skills knowledge and experience.

About TRATON
With its brands Scania MAN International and Volkswagen Truck & BusTRATONSE is the parent and holding company of theTRATONGROUP and one of the worlds leading commercial vehicle manufacturers. The Groups product portfolio comprises trucks buses and light-duty commercial vehicles. Transforming Transportation Together. For a sustainable world.: this intention underlines the Companys ambition to have a lasting and sustainable impact on the commercial vehicle business and on the Groups commercial growth.

About International
From a one-man company built on the world-changing invention of the McCormick reaper in 1831 to the 15000-person-strong company we are todayfew companies can lay claim to a history like International. Based in Lisle Illinois International Motors LLC* creates solutions that deliver greater uptime and productivity to our customers throughout the full operation of our commercial vehicles. We build International trucks and engines and IC Bus school and commercial buses that are as tough and as smart as the people who drive them. We also develop Fleetrite aftermarket everything we do our vision is to accelerate the impact of sustainable mobility to create the cleaner safer world we all deserve. As of 2021 we joined Scania MAN and Volkswagen Truck & Bus in TRATON GROUP a global champion of the truck and transport services industry. To learn more visit.

*International Motors LLC is d/b/a International Motors USA in Illinois Missouri New Jersey Ohio Texas and Utah.

We are an Equal Opportunity Employer. We evaluate qualified applicants without regard to race color religion sex sexual orientation gender identity national origin disability veteran status and other legally protected characteristics.

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